About Pinnacle Structural Services
Pinnacle Structural Services is recognized for their expertise in local foundation repair and their dedication to building trusted relationships with clients. They understand that each case is unique, addressing not only visible issues but also any underlying problems. Recently, they worked on a foundation project that involved carbon ties, a vapor barrier, and a skim coat to stabilize a home’s foundation. Their team was described as professional, kind, and incredibly flexible, accommodating a client's needs due to pregnancy concerns regarding VOC exposure. Customers have expressed strong satisfaction and highly recommend Pinnacle for foundation work. Another client appreciated the professionalism and clear communication from the entire team. The crew, including a courteous team member named Raul, took extra care to ensure the homeowners were comfortable during the work, even suggesting moving vehicles and stopping to avoid dust. In addition, a client had Matt Harper inspect horizontal thin cracks appearing on their drywall. He provided reassurance that it was not a major issue and referred them to a contractor for further assistance, all at no charge. Overall, Pinnacle Structural Services has established a solid reputation for their warranties, workmanship, and customer service, making them a trusted choice for foundation repair and related services in the community.
I had half a dozen contractors over to give me quotes, and pinnacle was far and above the most trustworthy. They didn’t try to scare me, just gave me a no-nonsense explanation of the likely issue, a couple of repair options, and no-pressure quote. I actually waited another 5 years before calling them back after fixing some drainage around the house hadn’t resolved the problem. Their crew was quick, clean, and did neat work to install a drain and sump pump. I absolutely recommend their services!
Learning about the foundation problems at our home was initially concerning and stressful. We had three companies inspect our situation, all of them reported the same issue and provided similar solutions. However, Pinnacle won the job becuase of their personable contractors, willingness to work with us on the job to fit our schedule and needs, and offer for convenient financing. If we have foundation issues in the future, my first call will be to Pinnacle.
So glad I went with Pinnacle!! We had a french drain & sump installed in our basement and couldn't be happier with the results. When we were initially going out for quotes, the other companies (Groundworks, Thrasher) tried to sell us solutions which were WAY more than what we actually needed or could afford. Matt and the team at Pinnacle was willing to work with us during the whole process on not only getting the right solution to ensure our slab stopped moving, but to also help coordinate with a separate company contracted to replace the sewer line at the same time, and another concrete subcontractor to pour a little additional concrete in an area where our slab had...read full review