About A Stepping Stone, LLC
A Stepping Stone, LLC provides a unique and exceptional experience for its clients. From the initial consultation to ongoing care, the team, led by Dr. Hernandez, fosters a sense of trust and comfort through genuine empathy, active listening, and a non-judgmental approach. The practice is well-run, with efficient communication and convenient services, including telehealth meetings and an easy-to-use online portal. Clients appreciate the prompt response to their needs, with quick appointment scheduling and minimal wait times. The staff, including therapists and psychiatrists, demonstrate compassion, understanding, and diligence in providing support, making A Stepping Stone, LLC a highly recommended destination for those seeking personalized and caring mental health services.
Great experience, Rafael is great on the phone.
A Stepping Stone is easily the best mental health practice I have ever worked with. They are always willing to go the extra mile for their patients, making appointments available in a variety of formats, keeping the process of getting prescription refills less stressful, and even handling unusual requests like when my son needed documentation for a drug test associated with a job application. Rafael, Dr. Hernandez, and the entire team have my heartfelt appreciation because they make caring for my family's well-being their focus in every possible way.
I have been working w Carol and Dr Hernandez for a couple years now. Both are incredible and supportive. I couldn’t imagine going anywhere else. I’ve seen other providers when they were out and for the most part they’ve been good! (Except a Dr i had a few years ago before Dr Hernandez came.) this place is great and they will do anything for their patients. Sometimes the online scheduling and other tools don’t work but it’s still better then going to a big place where you’re just a number and they don’t care or you have to press 100 buttons to talk to someone.