Horrible communication. I placed and paid for an order back in April and still have not received it. Send an email, they tell you to call. Call and no one answers or calls back. I did finally get a hold of someone about 10 days ago and they said they would mail the photos but I still have not received them. It’s now July 31st and I still don’t have the photos I paid for. My gallery will be archived tonight so will attempt to dispute the charge and place a new order. I would avoid working with this company!
About MJ Thomas Photography
MJ Thomas Photography, founded in 1994, is a family-owned business specializing in Senior, School, and Sport Photography. Serving states like Colorado, Utah, New Mexico, Kansas, Arizona, Nebraska, and Wyoming, the company boasts a state-of-the-art Photo Lab and a highly trained Design Team. Currently, it caters to over 600 schools and sports leagues, emphasizing exceptional quality and innovative products.
Customers appreciate the great photographs and the caring, friendly staff that treat clients like family. However, some reviews mention concerns about pricing and long wait times for prints. A few customers experienced delays, requiring multiple follow-up calls to receive their orders. Despite these issues, many noted the outstanding customer service, with staff willing to resolve problems and offer direct delivery without extra charges. Overall, MJ Thomas Photography is recognized for its professionalism and commitment to providing superior creativity, quality, and service, making it a reliable choice for capturing special moments.
Reviews
I solely go to get film photos developed and they come out pretty good!
But they do take a long time and often forget to notify me when they’re done. I’ve waited over a month for scans to come back. Sometimes they move the estimated finish day on me too (or forget to start?) and don’t notify me about that either. I often have to call to see where they are in the process.
It’s also a tad tense or weird in there. I always have to hype myself up to go in cause they’re always a little cranky over the film stuff. I know it’s not a common service but the big sighs and groans make me feel so bad :,) I also genuinely don’t know where else to go. I also legit had… read full review
Update: After posting a review, the order was mailed and it arrived in good condition. Thank you, now we can display class photo in time for the grad party.
On 8/11/25 I ordered the Stargate School senior photo Group Fall 2025 Job ID: 1001275402 Order# 44081550 It specified pick up at school. Come March 2026 we realize we never received it. I had my son check with the school and they said to contact MJ Thomas. After contacting MJ Thomas we received an email from Stamps.com with tracking information. Unfortunately when we received the photo it had a large X shaped crease in the photo of the foam board. I contacted MJ Thomas to let them know it arrived damaged. I've called… read full review
Photos

Hours
Location
721 N 12th St, Grand Junction, CO 81501
Local Businesses Nearby
You May Also Like
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
