Tips & Reviews for Massage Envy

specialties: anxiety & stress, fibromyalgia, fibrositis, tension by appointment only accepts credit cards bike parking

  • Oct 2021

    My massage therapist was great! He did the job very well and I was happy. I give the company a 3 not him, he would get a 4.5. The reasons I give them a 3 star rating:1: I pay for 60 minutes and only get 50 minutes of actual massage time.2: the front desk staff are I'm sure required to be, but are pushy as heck about up-selling you on their products and services. Even after you say no, you have to say no at least 3 more times. Very frustrating. I come to relax not to be hassled.3: I walked in and felt uncomfortable like I shouldn't be there.

  • Oct 2021

    IF you are going to go here Shelly is a great massage therapist. I would just suggest looking somewhere else that won't cancel your appointment multiple times the day of. I try not to leave bad reviews of places but this particular massage envy has some managerial or scheduling issues they need to figure out.

  • Oct 2021

    Having been a member of Massage Envy Thornton for years, I've been very disappointed with this location in Fort Collins. They continue to (4 times in a row now) cancel both my and my fiancé's appointments same day; they once didn't even tell my fiancé they had cancelled and just let him sit in the lobby for 20 minutes before anyone mentioned anything to him about the appointment. Obviously, we are understanding of any Covid-related precautions, but this Massage Envy location makes no effort to rectify this (seemingly ongoing) situation. If we were to cancel last-minute, we'd be expected to pay some sort of fee. We can't depend on our appointments being honored here, full review



Monday: 9AM - 9PMTuesday: 9AM - 10PMWednesday: 9AM - 10PMThursday: 9AM - 10PMFriday: 9AM - 10PMSaturday: 8AM - 6PMSunday: 10AM - 6PM