About Hand & Stone Massage and Facial Spa
Hand & Stone Massage and Facial Spa in Fort Collins, CO, offers a variety of services including massage therapy, facial services, and hair removal. The spa provides a relaxing and rejuvenating experience with top-quality treatments in an inviting environment. Licensed therapists and estheticians customize each treatment to meet individual needs. The ambiance is pleasant, and the staff is friendly and professional. Crystal, an esthetician, is highly praised for her expertise and the overall experience she provides, especially for clients with redness and dryness or those preparing for special occasions. Customers appreciate the reasonable pricing at $80 a month for facials, along with occasional discounts on products. The spa is known for its cleanliness, relaxing music, and the ability to personalize sessions, such as choosing noise levels and lighting. The front desk staff, including manager Lizzie, work hard to improve communication and the overall experience. While some have noted issues with the rewards program, many find the services worth it, especially the facials that are more affordable compared to market prices. The staff, including massage therapists like Anne, receive high praise for their professionalism and skill, often helping clients with knots and personalized preferences. Overall, Hand & Stone is committed to providing high-quality spa services with attentive staff and a welcoming atmosphere.
I have been coming for about a year. The membership is worth it and it keeps me up with my self care. I have been seeing Ann. C for massages for over 5 years and she started working out of H&S. She's amazing at intuitive massage and lymphatic work. I have seen Crystal for facials and she is excellent. I always leave rejuvenated.
So good! I love a good massage and this is the place for an amazing massage. Megan is so great. She listens to what I'm needing and asking for, she is great with the pressure, and she listens to my body as well. I always leave so relaxed.
Crystal is an amazing esthetician. I’ve been her client for over 2.5 years now and go every month once a month. She’s truly an expert in my skin and the ✨experience ✨overall. I deal with regular redness and dryness, but leaving the spa after a facial from her, you’d never know that. Crystal did my wedding skin prep a couple days before saying “I do” as well so I promise - she’s awesome!
$80 a month ($100 after gratuity) is reasonable for me for what I get, and the double membership discount on product that happens a couple times a year is great for restocking my home skincare.
Communication with the desk/office hasn’t always been perfect...read full review