All American Heating
“All American Heating -- Best in Summit County – Mike Lykins and Liam: the experienced boiler techs I'd been looking for
I have a Viessmann dual-boiler heating system, and finding a plumbing/HVAC company in Summit County with real experience on this German equipment felt impossible. Every company I tried claimed experience. Almost none of them were.
Past techs spent hours milling around my boiler room over multiple days, on the phone with Viessmann's customer service reps, unable to pinpoint what was wrong with my boilers. Their solution? Sell me an entirely new system ($40,000 to $60,000 each for two boilers), because they couldn't figure out mine. Weeks went by waiting on what should have been simple, basic parts. One company quietly pulled out of Summit County altogether — after charging me their hourly rate to stand around not fixing anything. I could have made those phone calls to Viessmann’s customer service myself.
So instead of trusting online reviews — many of which seem bogus — I went to Viessmann's own website and looked up who they recommend in Summit County: All American Heating. I called, and their customer service rep was genuinely, exceptionally helpful, getting me an appointment with Mike and Liam within just a few hours, THAT SAME DAY!!
Given my past experience, I expected the worst. Within minutes, Mike and Liam diagnosed the issue, had the parts on hand at their Silverthorne office, and fixed it.
They knew Viessmann. They also knew dozens of other domestic and foreign heating systems. And instead of pushing me towards a new system, they repaired mine with parts they had on hand, and recommended routine maintenance to significantly extend each boiler’s useful life – not just a few years, but a decade or more. They even worked through the maze of computer programming needed to tune the system for optimal efficiency — all in minutes without having to call Viessmann. I waited for the other shoe to drop, but it never did.
That's the modern reality: a good plumber now has to be a computer programmer too.
Mike and Liam at All American are honest and VERY experienced. Over 16 years, I've used about eight different plumbing/HVAC companies (very large and small) in Summit County across multiple properties, and Mike and Liam are, by far, the best. They're punctual too — given a 1–5 pm window, they arrived at 1:10.
Also, All American Heating’s maintenance program is reasonably priced and keeps the system running at peak efficiency while extending its life – all with many discount perks included.
Be careful who you choose, and don't trust bogus online reviews. There's so much garbage on the internet these days — even from companies that supposedly screen their vendors. Go to the manufacturers themselves and see who they actually recommend.
What a relief to finally find a boiler/HVAC company that has the experience it claims. Thank you, Mike and Liam.”
