About Gustafson Heating & Air Conditioning Inc.
Gustafson Heating & Air Conditioning Inc., a family-owned business established in 1971, is known for its commitment to quality service and customer satisfaction. As the oldest, largest, and most experienced RHEEM dealer in the Denver metro area, they offer 24/7 emergency services. The company has earned praise for its knowledgeable staff, competitive pricing, and quick problem resolution. Customers appreciate the technicians' professionalism, responsiveness, and helpfulness, especially when it comes to troubleshooting issues over the phone or handling repairs without hidden charges. The team is recognized for providing excellent customer service, keeping clients informed throughout the process. Technicians are described as kind, professional, and accommodating, even with customers’ pets present. Customers have also noted the friendly and helpful front office staff, along with technicians who demonstrate expertise in servicing appliances and systems. Recently, customers shared positive experiences with Todd, who thoroughly tested the air conditioner to fix an overheating compressor, ultimately saving the need for a replacement. Others appreciated the technician's assistance with airflow issues and tips for better temperature regulation with the smart thermostat. They valued the honesty and understanding that sometimes systems require adjustments after installation. Additionally, Gustafson’s team successfully replaced a 20-year-old heating and AC units, with praise for Jacob and Luis, who completed the project with great quality, attention to detail, and cleanliness. Overall, Gustafson Heating & Air Conditioning Inc. continues to stand out for its dedicated team of knowledgeable professionals and focus on delivering quality service.
Todd was outstanding on this service call! He was prompt answered all my questions and went over everything with the air conditioner fan and was able to fix the problem! You have a customer for life here! Thank you so much Todd!
We just purchased a new HVAC system for our home including a heat pump. The entire experience from sales to installation was excellent and they were priced less than other comparable companies. Joe Senn our salesperson was very knowledgeable and helpful. The install team - Jacob, Joel, Francisco and Luis did a great job. They arrived on time and covered our floors and carpet. Jacob explained the new thermostat . Great team! I would highly recommend them.
This was the first maintenance visit on a new, one-year old HVAC system. The technician was easy to talk to and answered every question I had about the system. I feel confident that he did a good, thorough job and my HVAC system is good to go until the next maintenance visit.