About Brighter Basements - Egress Window Installer
Brighter Basements specializes in installing egress windows for basements, focusing on family safety and home comfort. They offer a DIY kit featuring an innovative Exo Frame, made of rust-proof structural steel, which reinforces the egress window opening and wall. Customers praise the company for its easy installation process, high-quality products, and excellent customer service. One customer described the process as seamless, highlighting that Lisa was extremely responsive and explained every step thoroughly. They had originally contacted Lisa three years ago, and when they were ready to proceed, the process was smooth and stress-free. Another reviewer called the experience "absolutely AMAZING," emphasizing that Lisa’s helpful communication and the straightforward, professional process made everything flawless. They are very pleased with the functionality and operation of their new window and recommend Brighter Basements without hesitation. A third customer appreciated the worry-free service and efficiency, noting that two egress windows were completed in one day despite their easy accessibility and close placement. Overall, Brighter Basements is known for its professional approach, friendly staff, and high-quality products, making it a top choice for egress window installation.
TOTAL PROS!!!! Arrived on time with smiles on their faces. Did an incredible job but the true mark of a great company = TOTAL cleanup after install. Don't bother with getting multiple quotes. 100% recommend Brighter Basements!!!!!
Lisa and the team at Brighter Basements were wonderful! I emailed to schedule a quote and they came out fast. During the quote appointment, Lisa outlined the plan and answered all my questions. I was confident in the work and excited to begin. We we're able to get the work scheduled quickly and the installation took 8 hours. The team was professional and worked fast. Lisa said there would not be any mess inside the basement, and she was right! No dust or debris left behind.
We are very happy with our new egress window and Brighter Basements did a great job. I would highly recommend them for their fast and professional service.
If possible I would give 100 stars to Lisa and the team at brighter basements. They do honest, solid work with efficiency, kindness, and thoughtfulness.
Lisa in particular is an incredibly kind and thoughtful person who considers with all of her ideas and suggestions the time and effort of the customer.
Moreover, using german windows is a great idea since they are some of the best. The tilt/turns are practical and aesthetically pleasing.
I almost wanted to put another window in just to say thank you to the team! They are THAT fantastic.