Stopped in for the first time to find grout that I just couldn't find at the big box store for our small bathroom remodel and AMBER was amazing! Even though I didn't bring any of our tile into the store, she quickly found samples from their stock and proceeded to walk me through how to pick a grout that would complement rather than compete with our tile selections. I was in and out in a matter of 15 mins with the grout and matching color caulking. Our tile setters just finished and it looks amazing! I don't think I could have figured it out on my own and am so appreciative of her assistance. For any future tile needs, I plan to start at Tile & Carpet. Cannot recommend their service enough!
David Culver
Apr 2026
We just redid our master bath, taking out an old tub and installing a walk in shower. Both Amber and Joanna were incredibly helpful, knowledgeable, and flexible as we tried to make up our minds about what to do. The project is finished and we could not be happier. I highly recommend them if you are wanting to do a project.
Travis Wheeler
Mar 2026
I can’t say enough good things about how helpful Amber was to work with. We needed new carpet - something pet-friendly- and had no idea where to start. She was so patient and accommodating every step of the process. Great product, great installation, outstanding customer service!
Anne McGuire
Feb 2026
Amber was wonderful! She spent plenty of time with us, helping us pick our tile for a shower remodel project. She asked all the right questions. She showed us a variety of options and made some suggestions we hadn't considered, but didn't try to push in directions we weren't interested in. We found exactly what we were looking for!
James Klas
Feb 2026
Wow! I was ordering Kerdi/Schluter products from web and driving miles to neighboring towns until I found this place! They have everything right here in Durango that one could need for tile work of all kinds and large in warehouse in stock. If they don’t have can get usually same week. Thanks keep up the good work wish I would have found sooner.
Sandy Bolyard
Feb 2026
Wonderful selection of tile and a very knowledgeable staff. Amber worked with me to help select the perfect tile and grout for my bathroom remodel. Her attention to detail and expertise was wonderful.
Luann Andrew
Jan 2026
Amber made my tile shopping experience so easy and pleasant. She is extremely knowledgeable about her products and has years of experience in the field. On top of that, she is super nice and the other employees there are awesome, also. That includes the 2 store dogs who are always happy to see me!
Karen Noble
Jan 2026
5* Plus, Plus, Plus!!! The Tile & Carpet Store of Durango is an absolute gem, and I cannot recommend them highly enough. After our home was devastated by the floods in Vallecito, we were faced with the overwhelming task of rebuilding. Amber was a total lifesaver during an incredibly stressful time.
We purchased all of our tile for two complete bathroom renovations here, and Amber’s guidance was invaluable. She didn't just sell us tile; she helped us with beautiful design ideas and provided expert technical info that made the whole process feel manageable. Her eye for design is incredible, and she truly listened to our vision while offering practical advice we hadn't even considered.
If you are looking for high-quality materials and someone who genuinely cares about your project, go see Amber. She turned a difficult situation into a beautiful transformation. We are so grateful for her help!
Brandon Lobato
Jan 2026
Great service friendly & professional staff.
Carlyn Hodges
Dec 2025
Great products and very efficient help. I got exactly what I wanted. Would highly recommend
Cristie Scott
Stopped in for the first time to find grout that I just couldn't find at the big box store for our small bathroom remodel and AMBER was amazing! Even though I didn't bring any of our tile into the store, she quickly found samples from their stock and proceeded to walk me through how to pick a grout that would complement rather than compete with our tile selections. I was in and out in a matter of 15 mins with the grout and matching color caulking. Our tile setters just finished and it looks amazing! I don't think I could have figured it out on my own and am so appreciative of her assistance. For any future tile needs, I plan to start at Tile & Carpet. Cannot recommend their service enough!
David Culver
We just redid our master bath, taking out an old tub and installing a walk in shower. Both Amber and Joanna were incredibly helpful, knowledgeable, and flexible as we tried to make up our minds about what to do. The project is finished and we could not be happier. I highly recommend them if you are wanting to do a project.
Travis Wheeler
I can’t say enough good things about how helpful Amber was to work with. We needed new carpet - something pet-friendly- and had no idea where to start. She was so patient and accommodating every step of the process. Great product, great installation, outstanding customer service!
Anne McGuire
Amber was wonderful! She spent plenty of time with us, helping us pick our tile for a shower remodel project. She asked all the right questions. She showed us a variety of options and made some suggestions we hadn't considered, but didn't try to push in directions we weren't interested in. We found exactly what we were looking for!
James Klas
Wow! I was ordering Kerdi/Schluter products from web and driving miles to neighboring towns until I found this place! They have everything right here in Durango that one could need for tile work of all kinds and large in warehouse in stock. If they don’t have can get usually same week. Thanks keep up the good work wish I would have found sooner.
Sandy Bolyard
Wonderful selection of tile and a very knowledgeable staff. Amber worked with me to help select the perfect tile and grout for my bathroom remodel. Her attention to detail and expertise was wonderful.
Luann Andrew
Amber made my tile shopping experience so easy and pleasant. She is extremely knowledgeable about her products and has years of experience in the field. On top of that, she is super nice and the other employees there are awesome, also. That includes the 2 store dogs who are always happy to see me!
Karen Noble
5* Plus, Plus, Plus!!!
The Tile & Carpet Store of Durango is an absolute gem, and I cannot recommend them highly enough. After our home was devastated by the floods in Vallecito, we were faced with the overwhelming task of rebuilding. Amber was a total lifesaver during an incredibly stressful time.
We purchased all of our tile for two complete bathroom renovations here, and Amber’s guidance was invaluable. She didn't just sell us tile; she helped us with beautiful design ideas and provided expert technical info that made the whole process feel manageable. Her eye for design is incredible, and she truly listened to our vision while offering practical advice we hadn't even considered.
If you are looking for high-quality materials and someone who genuinely cares about your project, go see Amber. She turned a difficult situation into a beautiful transformation. We are so grateful for her help!
Brandon Lobato
Great service friendly & professional staff.
Carlyn Hodges
Great products and very efficient help. I got exactly what I wanted. Would highly recommend