About Tide Cleaners
Tide Cleaners is a prominent dry cleaning service recognized for its quick turnaround times and friendly staff. Located in Denver, Colorado, the Plaza at Cherry Creek branch is known for its outstanding customer service. Reviewers often mention the helpfulness and attentiveness of employees like Aleisha, who provides high-quality service with kindness and respect. Customers appreciate her positive attitude and genuine empathy when addressing concerns. Tide Cleaners is committed to ensuring a positive experience, whether it's regular laundry or specialized services like leather and suede cleaning. Many customers express their intention to return due to the great service, recommending others to try it as well. The service is particularly praised for wash and press shirts, and items are consistently delivered on time. While some customers have noted issues with the corporate app, they agree this does not reflect on the store's quality of service.
Their work is good. I have no complaints about the cleaning services. The only thing I would say they need to work on is their customer service. When you walk in you almost feel like you're intruding on their time.
I am writing as Aleisha at the University Blvd/ Cherry Creek location deserves to be recognized for her high-quality service!
I am a relatively new customer to this location, and Aleisha has been kind, respectful, informative, and positive with each of my interactions. Most recently, I walked in while she was leaving a voicemail for a concerned customer, and she handled the voicemail with genuine empathy and a desire to help the situation. From my short time knowing Aleisha, she always has a smile on her face, keeps a good attitude, speaks to customers with grace, poise, and respect, and takes accountability for her actions and those of team members too. She is...read full review
Tide Cleaners offers excellent service at a very reasonable price particularly for wash and press shirts. Staff is very friendly and items are always on time. The one criticism I have is that their corporate app is terrible, but this is obviously not the store fault.