About OneMain Financial
OneMain Financial's Peoria St branch in Denver, CO, has a long history as a trusted personal loan lender for over 100 years. The local team is dedicated to providing one-on-one assistance to help customers find solutions for personal loans, whether for debt consolidation, home improvement, or major purchases. While some customers have praised the staff for their calm and confident demeanor, others have expressed disappointment with the level of service, particularly mentioning rudeness from the branch manager. However, a positive experience was highlighted by a customer who received professional support when needing to discuss payment options due to financial difficulties. Overall, OneMain Financial aims to deliver helpful service, despite some mixed reviews regarding staff professionalism and training at certain locations.
Anthony Gibbs got my loan application submitted and finished in 56 minutes. I appreciate him explaining everything so well and having so much patience with me. He could of told me to kick rocks and wait till monday since we started the process late Friday afternoon but he went and got the job done. Thank you so much.
Even though they were short staffed they were able to get my business taken care of in a timely manner. Jada and the small crew had a calm and confident demeanor about themselves that made a difference. Thanks!
So my experience with customer service was amazing the ladies took care of me. I always went to the branch here in Denver and the manager was rude and acted like she really didn't care to help me. I was kicked out of the office 2 times one for a meeting and 2nd time because i couldn't just sit in there. This was my 3rd time using one main and that was a disappointment . I was disappointed because this is the 1st time this had happened to me. The branch in Montbello in Denver needs to do some training for professionalism and diversity. Before everyone greeted you and the manager was always kind and helpful and respectful. I did relay this to them when I had to call the...read full review