LaLa Lash is TOP NOTCH! Every time I go, I know I'm going to have a relaxing, professional experience. The front desk is always so kind, welcoming and accommodating and Charlotte (my go-to lash girl) is incredible.
May 2023
Caution! Friendly employees, but terrible customer service. Second issue at LALA lash that was unsatisfactory and unresolved. This photo was taken 6 days after my appointment. I noticed one eye had way less lashes than the other. Their response was to come in and pay $60. When I turned this down they offered a 5% discount. This infill service was $97 without tip. If you can imagine the frustration with paying that amount and then having them look like this within 6 days. They never apologized or showed any empathy. This was the crash and daze.
February 2023
I had an amazing experience at Lala Lash Bar. It was my first time going and I got the Brow design & tint package. The front desk ladies were super kind and my artist, Sade, was super reassuring when I was feeling nervous. She let me watch everything she was doing with a mirror and answered all my questions and my eyebrows came out beautiful and I am feeling super confident. They even called back the next day to offer 5% off my next appointment. 10/10 would recommend!
LaLa Lash is TOP NOTCH! Every time I go, I know I'm going to have a relaxing, professional experience. The front desk is always so kind, welcoming and accommodating and Charlotte (my go-to lash girl) is incredible.
Caution! Friendly employees, but terrible customer service. Second issue at LALA lash that was unsatisfactory and unresolved. This photo was taken 6 days after my appointment. I noticed one eye had way less lashes than the other. Their response was to come in and pay $60. When I turned this down they offered a 5% discount. This infill service was $97 without tip. If you can imagine the frustration with paying that amount and then having them look like this within 6 days. They never apologized or showed any empathy. This was the crash and daze.
I had an amazing experience at Lala Lash Bar. It was my first time going and I got the Brow design & tint package. The front desk ladies were super kind and my artist, Sade, was super reassuring when I was feeling nervous. She let me watch everything she was doing with a mirror and answered all my questions and my eyebrows came out beautiful and I am feeling super confident. They even called back the next day to offer 5% off my next appointment. 10/10 would recommend!