About Kaiser Cardiology Franklin offices
Reviews for Kaiser Cardiology Franklin offices
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Kaiser Cardiology Franklin offices provide high-quality care with a focus on patient experience. Patients appreciate the kindness, patience, and thoroughness of the doctors and staff, particularly in managing emotional challenges related to health concerns. The nurses and support staff are recognized for their responsiveness and dedication. Despite ongoing construction in Franklin, which has affected parking accessibility, visitors still find the care exceptional. Many have experienced remarkable efficiency, with appointments starting on time while still feeling fully heard and cared for. The integrated model of insurance and medical care at Kaiser enhances preventive services and reduces billing issues, leading to overall satisfaction. Patients express strong loyalty and admiration for the care they receive, making it a preferred choice for their health needs.
Kaiser does the job but it always does it in a laizyfair kind of way. They expect us to be on time but are NEVER on time themselves. I listened to a nurse today dress down an older man for being 30 minutes late for his appointment. She was flustered and said they were going to rush him through. Yet, while she was complaining about his being late, I had been waiting to see a different doctor for 25 minutes past my appointment time. Then I waited 20 minutes past my apt time for an X-ray. Any feeling of personal or personalized service is lost in an HMO. I'm a name a number to be called and I never "know" anybody. My GP changes every six months and I get a random letter telling me who my new doctor is. Six months later, it happens again. Without end. It is what it is but it's never exceptional or even good.
Dr. Kiehn in Plastics and Dr. Neff in Surgical Oncology have been a intricate part of my journey when my lived health experience as I'd become accustomed changes rapidly and dramatically last year. I appreciate their patience, their willingness to go above the basic informational brief and explain in detail at the level of my expectation, and more importantly, their kindness and gentleness with the realist of the emotional toll this journey can take for myself and my immediate and extended family. Thank you to the Nurses and Staff who do an amazing job supporting them in this work and their responsiveness to my emails and health care management. Keep doing such great work because your passion for it shows!
With all things considering, Franklin has been under a lot of construction, it's still coming along very slowly. I didn't know that the entire parking garage was close down and had to park elsewhere. Thank goodness I am able body that can walk, but feel sorry for anyone else who can't. . I