Asked for color change. The original color settled into my cuticles and looked like blood. The male " manager " gave me a hard time and wanted $25 citing company policy. I said I was unhappy, had been coming here for years when another woman interjected it would be $10. I still said no- I paid $60 2 days ago and I was not happy. He started mansplaining about costs, etc. As a small biz owner, I get that. But I also understand the importance of keeping regular customers happy. AVOID THIS SALON.
February 2024
I'm not sure about the negative reviews. This place is great! I consistently leave with a great pedi that lasts at least a month. I love that you can upgrade for just a few extra dollars to get an extra long massage etc. It's the only place I go!
July 2023
My sister and I both left bloody and battered and we were still charged full price. While removing gel polish with the grinder tool, my toe nail cuticles were cut multiple times. My sisters had her nails done and they used the same grinder to remove her old polish and went all the way down to almost the skin and broke the nail at the base in 2 places. The final straw was when a chunk of my toe cuticle was cut out with the cuticle cutters. It's a good thing I chose a bright pink color because it's hiding the bloody cuts I have all around my cuticles. When we went to pay, we were both charged full price for our service, when they knew they had hurt us. My sisters... read full review
Asked for color change. The original color settled into my cuticles and looked like blood. The male " manager " gave me a hard time and wanted $25 citing company policy. I said I was unhappy, had been coming here for years when another woman interjected it would be $10. I still said no- I paid $60 2 days ago and I was not happy. He started mansplaining about costs, etc. As a small biz owner, I get that. But I also understand the importance of keeping regular customers happy. AVOID THIS SALON.
I'm not sure about the negative reviews. This place is great! I consistently leave with a great pedi that lasts at least a month. I love that you can upgrade for just a few extra dollars to get an extra long massage etc. It's the only place I go!
My sister and I both left bloody and battered and we were still charged full price. While removing gel polish with the grinder tool, my toe nail cuticles were cut multiple times. My sisters had her nails done and they used the same grinder to remove her old polish and went all the way down to almost the skin and broke the nail at the base in 2 places. The final straw was when a chunk of my toe cuticle was cut out with the cuticle cutters. It's a good thing I chose a bright pink color because it's hiding the bloody cuts I have all around my cuticles. When we went to pay, we were both charged full price for our service, when they knew they had hurt us. My sisters... read full review