Holland Residential has received mixed reviews, particularly regarding its management, but some of the staff members have been praised for their exceptional service. Residents have highlighted the positive experiences with the maintenance team, specifically mentioning employees like Travis, Anthony, Matt, Alonso, and Scott. These team members are described as prompt, efficient, and detail-oriented, providing quick responses to urgent maintenance issues. Their communication skills and friendly demeanor have made a positive impact on residents, contributing to a sense of satisfaction despite some concerns with the management company itself. Overall, the dedicated maintenance staff appears to be a notable strength for Holland Residential.
Just want to say how pleased I am w/ you guys. I was skeptical bc I was fond of the other management team at my complex. But the warmth and kindness of Kelly, Caprice, Patricia and Obed really impressed me. They are all so accommodating, helpful and so so nice. Thank yall for making this transition easy on your tenants. Yall hire great people and are already fixing everything. I’m very impressed.
In the short time that I’ve lived at The Soleil, my experience with the maintenance team has been nothing but positive. Yesterday, I had an urgent maintenance issue and Travis and Anthony stopped to help right away. They followed up with me today and the issue is being addressed expeditiously. I’m incredibly grateful for their help and prompt responses!
No heads up about taking over the property until we couldn’t log onto our resident portals. Will need that rental history when I buy a house. No information whatsoever about the transfer. Not looking good so far.