Hand & Stone Massage and Facial Spa

Hand and Stone Massage and Facial Spa offers a relaxing and calming atmosphere where clients can unwind and rejuvenate. The spa provides a range of services, including massage, facials, wax-free hair removal, and spa enhancements, delivered by licensed and certified massage therapists and professional estheticians. The management keeps the facilities clean and well-maintained, while the welcoming and friendly reception staff ensures clients feel comfortable from the start.

Therapists, such as Ian and CJ, are skilled and provide personalized attention, offering techniques and stretching exercises to help prevent future issues. Clients have praised the excellent communication, good check-ins, and the therapists' ability to adjust pressure as needed. Janeth and Sadie are also highly regarded for their wonderful services and helpful tips on home remedies.

The customer service, from the reception to Sam, is overall excellent. Sam's "magic hands" and the facial service exceed customer expectations, leading one client to become a member after the first visit. The Northfield location, in particular, has received great reviews for the level of service provided by the front desk staff and the massage therapists.