About Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa offers a relaxing and calming atmosphere where clients can unwind and rejuvenate. The spa provides a range of services, including massage, facials, wax-free hair removal, and spa enhancements, delivered by licensed and certified massage therapists and professional estheticians. The management keeps the facilities clean and well-maintained, while the welcoming and friendly reception staff ensures clients feel comfortable from the start. Therapists, such as Ian and CJ, are skilled and provide personalized attention, offering techniques and stretching exercises to help prevent future issues. Clients have praised the excellent communication, good check-ins, and the therapists' ability to adjust pressure as needed. Janeth and Sadie are also highly regarded for their wonderful services and helpful tips on home remedies. The customer service, from the reception to Sam, is overall excellent. Sam's "magic hands" and the facial service exceed customer expectations, leading one client to become a member after the first visit. The Northfield location, in particular, has received great reviews for the level of service provided by the front desk staff and the massage therapists.
Ian and CJ are both amazing. I can't say enough good things about them. Good communication/ check ins. They are both very good at adjusting pressure as needed. If you are having trouble picking a type of therapist, both of these massage therapists are top notch.
I have gotten massages from Janeth and Sadie and they both are absolutely wonderful! They also provide helpful tips on things I can do at home to help alleviate my issues and are so skillful. I'm very grateful to have found them.
The customer service was overall excellent starting from reception to Sam. Sam has the magic hands and facial was everything I expected and more. I became a member after first visit. Thank you so much :)