Associated Eyecare

Dec 2023

I will never use this place again. The worst customer service ever. First of all I ordered contacts and it took roughly 5 months to come in when I needed them basically that month. They never called me I had to call them to see what was going on. Secondly, I tried calling to see if I could either order a prescription and you can't get through at all. Very frustrating. Then third but last, I go into the office to see if I could order the contacts in person or just get my prescription so I could order somewhere else... well they couldn't provide my prescription nor order because their "system" was down. Didn't even ask to take my number or email just gave me a card and...read full review

Aug 2023

I have been going to this clinic for over 20 years. I have always received very good customer service and eyecare service until recent. I went to my appointment over a month ago ordered my contacts and it has taken over a month for me to get my contacts because at this particular location, the doctors only come twice a month, and all of the appointments are filled. I am not used to such poor customer service and poor service. I need you to correct this.

May 2023

Terrible customer service. I ordered glasses and contacts from them. They never notified me they were ready for pickup. I called multiple times over a two week period leaving messages asking for a status update. Not a single call was returned. Their message system gives you the "CEOs number" to call if your messages are not returned. That number has been disconnected. When I finally reached someone, I was told my products were ready for pickup. I drove down on a Friday at 11am, during normal business hours to find a piece of paper on the door saying "closed until Monday". This place is a joke.