About TCS Septic
Reviews for TCS Septic
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TCS Septic Pumping offers prompt and professional septic services. They provide competitive pricing, including weekend and holiday rates. The knowledgeable owner takes time to educate customers about septic systems. TCS also offers estimates for future replacements and suggests a timeline for necessary upgrades. Customers praise the company's excellent service. One reviewer was impressed with the quick response and scheduling, as well as the polite and helpful staff. Another customer highlighted the technician's attention to detail and the informative experience during the pump-out process. A third reviewer expressed gratitude for the thorough and efficient service provided during an emergency situation.
The team showed up on time and the work was done quickly. However, there was a miscommunication in the quote which put my expectations on pricing much lower than the actual invoice that was presented at the time of service. I was extremely upset because I had researched at least half a dozen quotes to find the best price before hiring TCS Septic. When we got on the phone with the owner, he agreed to honor his verbal quote. I'm extremely grateful we were able to resolve the disagreement quickly. Mistakes can be made, but it's the resolution that really matters.
Came out on July 4th weekend to fix a septic emergency for us. The team member that came to do the fix was very informative, professional and efficient, our go to for any septic needs!
This company is amazing! We were charged very fairly for a new pump and some needed maintenance (that a prior company ignored and still let it pass). They came out quickly, and gave us nothing but honest feedback. Highly recommend!