Omg! Olivia was such a wonderful receptionist and help me understand my own skin issues as I was checking in , and mind you this was my very first time getting a facial, then I met the beautiful Lexi! Right off the bat I knew she was my best friend! She explained ,very detailed of my self care face products told me recommendation of face cleaner, brightening, inflator, and sunscreen, and I made sure I went to the store and got what I needed in my budget. Also another wonderful soul !!! Shout out to Lexi and Olivia!!!! 🎉🎉🎉🎉🎊🎊🎊🎉🎉🎊🎉your amazing work does not go unnoticed, and who you as a person fantastic customer service! Give them a raise… read full review
About Massage Envy
Massage Envy offers a range of services including massage, skin care, and total body stretch, all aimed at supporting overall wellness and a healthy lifestyle. Many customers appreciate the friendly and helpful front desk staff, noting that they feel welcomed upon entering the location. The therapists, especially Lesley, Veronica, and Laura, receive high praise for their skills, with clients reporting significant improvements in relaxation and relief from tension. One customer had a wonderful 60-minute massage focused on relieving migraine pain, praising the attentive therapist and clean, professional environment. Another mentioned that Miguel helped with a stubborn frozen shoulder, restoring mobility through his skill and understanding of the healing process. Mandi at First and Main in Colorado Springs is also highly appreciated for her intentional approach to massage.
While the quality of services such as facials and skin care products continues to stand out, some customers have experienced issues with account management, especially regarding freezing memberships during military deployments. These customers faced repeated challenges with paperwork and communication, leading to frustration about billing and account status. Despite these administrative issues, the overall experience remains positive due to the excellent therapists and welcoming atmosphere. However, there are concerns about administrative efficiency that some clients feel need attention.
Reviews
Exceptional service! Extremely friendly staff! Very professional. Hailey takes the time to understand my needs, know exactly the techniques to take care of my aches and pains and even prescribes ways to help myself until our next session. My wife and I look forward to our sessions every month!
I been going to Massage Envy for a couple of years now. I see Lexi for my facials and Lora for massage. I she seen Lexi for years and I can’t tel you enough how amazing she is, I absolutely love her as a person but also as a professional. She is knowledgeable and has me in the best skin routine. I have recommended her to friends who also see her.
Lora was recommended by Lexi and again I love Lora she is amazing, she is professional and creates the best experience. As long as these two ladies are in this place. I will continue my membership. They are the best.
Photos

Hours
Good to know
- by appointment only
- accepts credit cards
Location
3254 Cinema Point, Colorado Springs, CO 80922
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