Reviews for Insight Pest Solutions
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Hours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.7/5 Facebook: 4.2/5 Nextdoor: 1 ❤️Insight Pest Solutions
1902 Aerotech Dr Ste 130, Colorado Springs
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I never expected to have such a positive experience with a pest control company! The technician who came out, Eric Coley, was quick to arrive, professional, helpful, positive, friendly and informative. He took time to answer all my questions, and took the time to educate me about safe storage of food and other rodent-attracting substances, how to tell how recently the pests had been in the garage based on the freshness of their droppings, things we can do to keep them out from under the crawlspace and garage based on their uncanny ability to squeeze through impossibly small spaces. Eric did a great job, we don't have any more problems with mice, and he told me that the...read full review
Terrible at communicating & making appointments with customers. Whenever I tried to call the phone number to connect with a person, I NEVER was able to get a hold of someone. This company makes an appointment for you via email without consulting their customers first to see if that day/time works for them.The most I had this company try to actually call me was after I already told them I wanted to cancel my account- by then they already switched over to Orkin & not sure how much better that is…They are not user friendly.
Poor communication. Terrible service.We were charged as scheduled but unless you requested to have your whole property treated they would only spray the front. Never notified ahead of time of the date the tech was coming out. Even though we paid for the entire property to be serviced regularly. Any time we called the main number for the Loveland office, it would ring and ring and they were constantly short staffed.