Besides having to make an appointment just to pick up an item that was fixed for you. No walk-ins,they're really nice, knowledgeable, and get to you as close to your appointment time they can.
July 2024
If you are there for car speakers / displays - save your time and go up the street to Drive In Autosound! At Best Buy I was greeted by the nicest person who said there would be someone over by car speakers and displays to help shortly, after a 30 minute wait I asked again. After 2 associates I found one who could speak to the merchandise in that section. I went through a selection process and asked questions however when all was said and done and I supplied all of the info to make it happen, they were missing a part and said the warranty of install would not be honored AND I have to go find this part on the internet for an install appointment 4 days away. I walked out... read full review
April 2024
Customer service very good at the store, 5 stars, not so much at service center via phone 0 stars! Not sure where they operated from very poor in the English language! Again 0 stars for them.
Besides having to make an appointment just to pick up an item that was fixed for you. No walk-ins,they're really nice, knowledgeable, and get to you as close to your appointment time they can.
If you are there for car speakers / displays - save your time and go up the street to Drive In Autosound! At Best Buy I was greeted by the nicest person who said there would be someone over by car speakers and displays to help shortly, after a 30 minute wait I asked again. After 2 associates I found one who could speak to the merchandise in that section. I went through a selection process and asked questions however when all was said and done and I supplied all of the info to make it happen, they were missing a part and said the warranty of install would not be honored AND I have to go find this part on the internet for an install appointment 4 days away. I walked out... read full review
Customer service very good at the store, 5 stars, not so much at service center via phone 0 stars! Not sure where they operated from very poor in the English language! Again 0 stars for them.