About Family Heating and Cooling, LLC
Family Heating and Cooling, LLC is a trusted HVAC service provider in Colorado Springs. The company's team, including Cheryl, Ken, and Rubin, offers solutions for heating, cooling, and indoor air quality needs. Customers praise their professional installation, honest approach, and excellent customer service. The company shows a strong commitment to quality workmanship and fair prices, ensuring home comfort all year round. They are known for going above and beyond, like sending Ken to inspect a system on short notice. Their family-oriented approach means employees work together to satisfy customers. Recent reviews highlight their professionalism, attention to detail, and dependability. Customers appreciate their honesty, especially when fixing issues promptly and taking responsibility. They recently installed a mini-split in a primary bedroom to keep the owner cool without cooling the entire house, showing their ability to meet individual needs. The team is praised for thorough explanations and prompt service, with Ken ensuring customers understand the repairs and avoiding unnecessary upselling. Customers also value their fair prices and reliable service, which has built trust over time. Overall, Family Heating and Cooling is highly recommended for their dedication to customer satisfaction and quality work.
I had gotten my 31 year old furnace replaced, with a new A/C install in the process. I had decided to receive quotes from 3 different companies, ultimately choosing Family Heating and Cooling.
My experience with Family Heating and Cooling was nothing short of exceptional. Ken was great with the quote process. I can definitely tell he has the years of knowledge, he walked me through load calculations by memory with my specific home's needs. At no point was I sold an upsell. In fact, he recommended a unit that was cheaper to install because it was one of the last units in inventory that didn't require the changes for the new Colorado requirements.
Ken and...read full review
2x customer. Friendly. Efficient. Knowledgeable. I plan to use them for routine maintenance, and anytime I have an urgent HVAC need.
Working with Ken & Michael was delightful!! They were very good explaining things, timely, great clean-up and our new system is working great!!