Staff were very friendly and helpful. Overall just a pleasant experience.
Azariah Williams
May 2026
I had an amazing appointment! My eyes feel 10x better whenever I visit and after I leave. They always help me make my vision better including they help me fix my glasses too. I want to shout out Amahi and Cnstal they both really help me make my appointment go smooth and complete. They are so nice and sweet too including have nice conversations with me. Very friendly too the Academy Kids on Fountain is my favorite Academy Kids. I highly recommend the Fountain Academy Kids location. Very friendly staff, helpful, nice, caring and great service!!!
Courtney Holbrook
May 2026
I’ve been taking my boys here since my 9-year-old was in kindergarten. The location itself isn’t great and the office interior could definitely use some updating/cleaning, but for years the staff made up for it. They’ve always been kind, patient, and wonderful with my kids.
Unfortunately, the communication and scheduling process has become incredibly frustrating, which is why I’m leaving a lower review.
A few months ago, I started receiving repeated back-to-back phone calls, sometimes daily, simply to schedule appointments that were already pre-scheduled. I work full-time and cannot answer constant calls during the day. If you leave a voicemail, I will absolutely return the call when I’m available. There was no reason for repeated calls when the appointments were already in the system.
Most recently, I received text confirmations on May 5th for all 3 of my children’s appointments scheduled for tomorrow, which I confirmed. Then today, the day before the appointments, I received multiple calls and voicemails while at work regarding an “insurance question.” When I finally returned the call on my lunch break, I was told they accept Tricare at the office, but the doctor assigned to my children does not currently accept it yet and is “working on it.”
This should have been caught long before the day before the appointments, especially after they were already confirmed. I had already rearranged my work schedule and my kids’ schedules to make these appointments happen.
At that point, I declined rescheduling and instead booked with Target Optical. It’s disappointing because the staff themselves have always been lovely, but the scheduling and insurance coordination process has become far too disorganized.
Monse Aceves
Apr 2026
Staff was really friendly , place was clean , will be coming back ! Great place !
Breayan Alonzo Ledezma
Apr 2026
A huge thank you to the staff for all their help.
Estrella Mendez
Apr 2026
The staff is wonderful. Made my experience so nice and easy
Maria Iniguez ledezma
Apr 2026
The staff is amazing
Elena Varney
Apr 2026
I love how the staff makes every single person feel welcome and are so eager to assist with your needs.
Jonathan Iniguez
Apr 2026
The staff is amazing! Thank you Cristal for all your help!
Staff were very friendly and helpful. Overall just a pleasant experience.
Azariah Williams
I had an amazing appointment! My eyes feel 10x better whenever I visit and after I leave. They always help me make my vision better including they help me fix my glasses too. I want to shout out Amahi and Cnstal they both really help me make my appointment go smooth and complete. They are so nice and sweet too including have nice conversations with me. Very friendly too the Academy Kids on Fountain is my favorite Academy Kids. I highly recommend the Fountain Academy Kids location. Very friendly staff, helpful, nice, caring and great service!!!
Courtney Holbrook
I’ve been taking my boys here since my 9-year-old was in kindergarten. The location itself isn’t great and the office interior could definitely use some updating/cleaning, but for years the staff made up for it. They’ve always been kind, patient, and wonderful with my kids.
Unfortunately, the communication and scheduling process has become incredibly frustrating, which is why I’m leaving a lower review.
A few months ago, I started receiving repeated back-to-back phone calls, sometimes daily, simply to schedule appointments that were already pre-scheduled. I work full-time and cannot answer constant calls during the day. If you leave a voicemail, I will absolutely return the call when I’m available. There was no reason for repeated calls when the appointments were already in the system.
Most recently, I received text confirmations on May 5th for all 3 of my children’s appointments scheduled for tomorrow, which I confirmed. Then today, the day before the appointments, I received multiple calls and voicemails while at work regarding an “insurance question.” When I finally returned the call on my lunch break, I was told they accept Tricare at the office, but the doctor assigned to my children does not currently accept it yet and is “working on it.”
This should have been caught long before the day before the appointments, especially after they were already confirmed. I had already rearranged my work schedule and my kids’ schedules to make these appointments happen.
At that point, I declined rescheduling and instead booked with Target Optical. It’s disappointing because the staff themselves have always been lovely, but the scheduling and insurance coordination process has become far too disorganized.
Monse Aceves
Staff was really friendly , place was clean , will be coming back ! Great place !
Breayan Alonzo Ledezma
A huge thank you to the staff for all their help.
Estrella Mendez
The staff is wonderful. Made my experience so nice and easy
Maria Iniguez ledezma
The staff is amazing
Elena Varney
I love how the staff makes every single person feel welcome and are so eager to assist with your needs.
Jonathan Iniguez
The staff is amazing! Thank you Cristal for all your help!
Itzel Diaz
Great customer service!