This planet fitness is very clean and well-maintained overall (not all of them are)! Ashley, at the front desk in the mornings, works incredibly hard!! When she is not actively helping a customer, she is cleaning. Not most of the time, but ALWAYS. I probably average 4-5 hours a week in there, and she is ALWAYS working hard, and yet, she still stops what she is doing to acknowledge customers as they scan in. I certainly hope management staff show their appreciation for her!! Unfortunately, there seems to be a relatively high staff turnover rate, but after several years of consistent visits here, I can highly recommend the Castle Rock Planet Fitness.
September 2024
Love coming to this gym. It’s not overly crowded, clean equipment, and great staff. Mallory at the front desk always welcomes me in the mornings and makes it a friendly experience!
September 2024
I love my gym and don’t want to be negative but what is the reason a bathroom stall is broken for 6 + months. So many new people have joined and several times now I got to use the restroom and there’s a line to wait because the girls bathroom has been a stall down forever. The water dispenser is constantly being broken, turnover of employees has been very noticeable and overall cleanliness has declined. Again, love my gym. Staff is always great but it’s the persistent things that continue to remain broken and noticeable decline in cleanliness around the gym and in the restrooms.
This planet fitness is very clean and well-maintained overall (not all of them are)! Ashley, at the front desk in the mornings, works incredibly hard!! When she is not actively helping a customer, she is cleaning. Not most of the time, but ALWAYS. I probably average 4-5 hours a week in there, and she is ALWAYS working hard, and yet, she still stops what she is doing to acknowledge customers as they scan in. I certainly hope management staff show their appreciation for her!! Unfortunately, there seems to be a relatively high staff turnover rate, but after several years of consistent visits here, I can highly recommend the Castle Rock Planet Fitness.
Love coming to this gym. It’s not overly crowded, clean equipment, and great staff. Mallory at the front desk always welcomes me in the mornings and makes it a friendly experience!
I love my gym and don’t want to be negative but what is the reason a bathroom stall is broken for 6 + months. So many new people have joined and several times now I got to use the restroom and there’s a line to wait because the girls bathroom has been a stall down forever. The water dispenser is constantly being broken, turnover of employees has been very noticeable and overall cleanliness has declined. Again, love my gym. Staff is always great but it’s the persistent things that continue to remain broken and noticeable decline in cleanliness around the gym and in the restrooms.