LensCrafters

LensCrafters at 6380 Promenade Pkwy 100 prioritizes quality eyecare and helping customers see their best. They offer a variety of premium lens solutions and designer brands like Ray-Ban and Oakley. The business accepts many vision insurance plans, including Aetna, EyeMed, Humana, United Healthcare Vision, and Cigna. Customers praise the friendly and professional staff who go above and beyond to meet their needs. They highlight the helpfulness of specific staff members who are knowledgeable about complex prescriptions and ensure glasses are ordered correctly. Altitude Eye Care, a part of LensCrafters, uses the latest technology and products to provide accurate vision results. Dr. Chad Nicholson was incredible during a customer's glasses and contacts appointment - he was knowledgeable and kind. The customer was also able to qualify for a 50% discount on their new eyeglasses, thanks to the help of Alisa. Customers have also praised the exceptional service provided by Troy, who has gone above and beyond to ensure minor repairs to their glasses were done quickly and efficiently. Furthermore, a customer had a positive experience at LensCrafters after facing issues with the fitting of their glasses at another store. Steven (or Stephen) understood the customer's concerns and made small adjustments until the glasses felt great, demonstrating outstanding customer service.