Living Springs Veterinary Care: Kirkpatrick Meghan DVM

Dr. Turner is Amazing!! She has taken the very best care of my boy. Staff are always friendly and accommodating, always ready and able to solve whatever situation my Drago has created 😁 I've never had any issues as far as treatment; Drago has been seen for everything from needing stitches and surgery on his head to a simple annual visit. Sometimes I think he gets into trouble just so we can go to this office. He really does love everybody here!❤️

Wonderful vet and she was wonderful with my cat

My pup was very sick and had had a major infection. They saved her life and I won’t take her anywhere else. Thanks guys!

this place used to be really good. They would make an appointment for my cat superfast and actually seem to care but last week we were dealing with my cat and they were treating her, but when she started having issues and bleeding a normally I called to make an emergency visit and they would refuse to get her in because they were busy while my cat was bleeding out. They did not care to give her a spot to come in to get this emergency surgery and the receptionists do not care about you. They just wanna make the appointment or they will deny you. There is no in between. They won't care if it's an emergency they will shoot you away if they don't have space the one in Strasburg is a lot better than this because they cared about my cat. They cared about getting that emergency surgery that day. I called them and they close at 1 o'clock. This place closes at six and they couldn't find me a place. I think this is ridiculous. Do not go to this place.

About two years ago, someone decided to subject my double-coated dog to so-called grooming at Living Springs as a gift without informing me and not involving my already established competent groomer. Orchestrated by groomer Naomie, the sessions were a complete disaster as my dog's coat was brutally butchered, stripping away the top layer and leaving only the white undercoat. It's disheartening to realize that, even after two years, the top coat has failed to regain its former glory due to the sheer incompetence performed by this groomer at Living Springs . The photos, left to right over a year later five months after two months before Of course, this clinic will pass accountability and recommend seeing a vet as if I have sat on this for years, have yet to test, and have yet to reach out to experts across this state. Despite subjecting the dog to a full blood panel, including a comprehensive thyroid examination every six months across three different clinics, the results came back normal and healthy, and the dog remains highly active. The only sign of any endocrine symptoms is exactly what Naomie physically did to this poor animal. Upon inspection of the dog, my groomer, who is highly competent and has expertise working with double-coated breeds, instantly raised serious questions about the drastic change and the physical disappearance of the top coat. My groomer questioned the tools Living Springs employed on the dog. My groomer said she would never engage in such aggressive grooming over two days as this clinic did. Stating the "lack of a substantial gap between sessions is not just a red flag; it's a glaring sign of negligence and incompetence." I couldn't agree more. . I welcome this clinic to showcase before and after pictures of their handiwork. It is truly disgraceful what Living Springs did.

My male lap/pit mix had a rough start in life, and he has to be muzzled every time that he needs a procedure done at the vets because he does not trust anyone. This clinic goes out of their way to make my dogs appointment go as smooth as possible. The front desk is always nice, and the Vets always show me the estimate before they do any procedure on my pets. I live in Castle Rock and it is a hike each time to get to this vet clinci but I will happily make that drive every time. Thank you for being amazing.

Unless you want to pay for services rendered and then leave their office and get an additional bill a month later and SENT TO COLLECTIONS, I highly recommend you stay clear of this vet clinic. I had taken my dog there in March and had paid $408.55 for medication, a test and a culture to later receive an additional statement in the mail in April. When I called and spoke with Kim, she advised that the medication that was on the statement was in fact sent back as we never had to return to pick up the prescription. As for the other charges, she was supposed to investigate them and then contact me with further information. As I have never left their clinic not having paid for services rendered. I never heard back from Kim. Its been months since having contact with this clinic and I go home to find a collections letter in the mail for the additional charges ($307.24) they decided to bill me for. I have called and spoken with Kim who stated she "was listening to our previous phone call". Which by the way if phone calls are being recorded, it is federal law that the person on the phone must be advised the call is being recorded. Anyways, Kim went on to tell me that those additional charges were for other items found during testing. I paid $408.55 in total for medication, tests and the culture. Therefore, to my knowledge, I paid for the resources to run the test and culture. Just because additional items are found does not warrant the right to tack on additional charges after the fact. When I asked Kim if there was any attempt to call and advise of these additional charges she stated no. Her excuse was "you were told in office that the cost could increase." How is a company going to give a price, add additional charges and not notify the customer or call them back when requested and then send them to collections? I have never had such an experience with a vet clinic and will never recommend this clinic and will continue to warn any potential customers.

Every single time I have taken one of my pets here, I have waited a minimum of 30 minutes in the room before someone even comes in. Our last trip here was today. My wife brought my dog in (with our 9 month old baby) for one vaccination. She scheduled this appointment to be outside of the babies nap time since it should've been an in and out appointment. When someone finally came in, 40 minutes after our appointment time, they gave her a shot in 2 seconds and out the door. When my wife asked the desk what was up, it was a generic yeah sorry about that, just busy. If it were one or two times that this service was slow, I'd get it. It has been 100% of our visits there. Guess we're driving to town for a vet, now.

Short version: Don't board your dog here. The owner is a crazy narcissist and has no problem neglecting dogs, then gaslighting owners into thinking it was the dog's fault they didn't get food or water. Long version: I really liked this place at first and was a recent converter around a month ago when they were able to fit my dog in for a same-day appointment for an injury when his regular vet could not see him for a week. I then decided to board him here for our vacation because the assumption is that people in the vet field are more knowledgeable about caring for animals and could recognize if something was off. Then I figured we could neuter our pup at the same time since it needed to be done anyway. All was well. We left him there for 8 days, got a followup call after his neuter went well, and called a couple of times over the course of the week to check in on him with no indication anything was wrong. They discharged him to my husband also with no indication anything was wrong but when he got home I immediately noticed he was very emaciated (all ribs visible and all bones in his face and head very clearly visible), dehydrated, and stressed. He also returned with half the food we sent him when we provided close to the exact amount he should've needed for 8 days. I sat on it overnight because I didn't want to say anything irrational, then I sent a very calmly worded feedback email to avoid posting a negative review online. My exact feedback email is below: Hi there! I found this email address because I wanted to be able to provide you guys with some feedback without leaving a negative review online, because our veterinary experiences there so far have been wonderful and we will continue to bring our dog there for his care. But.... We picked up Gus yesterday after he had been boarding for a little over a week (after a neuter and while we were out of town) and I am very concerned that we got him back smelling of urine, visibly stressed, and extremely emaciated (I can see the bones in his face and all his ribs). The smell is forgivable, and I can understand that he is an anxious dog but every time we called to check on him while we were on vacation, there was no indication anything was wrong. And the fact that he came back with more than half the food we sent him with when I was originally worried the amount would be cutting it close, indicates to me a possible misinterpretation of the feeding instructions we gave. He gets 1 cup twice a day but the scoop I provided was 1/2 cup, so maybe that was part of the problem too and I'll be sure to make clear notes on everything next time I board him somewhere. Gus will be okay. He is already looking better this morning after a couple of full meals with a little extra food. But I think there might be something lacking with the boarding process that could help prevent miscommunication in the future. And if he was really just being a basket case and not eating, I would've supported using mild sedatives and trying wet food and treats if anyone had let us know. If there's not a process for periodically checking on the well being of long-term boarders, that might be a good idea for the future too because a vet would've noticed how emaciated he got in such a short period of time. Thanks for reading and I hope you will pass this feedback on to the right person. We still love you guys for veterinary care and will keep coming back. I was just really stressed and worried about him yesterday. ----------------------------- The next day my husband got a call from the owner basically accusing our dog of being "aggressive" and "violent" and that being the reason he could not get walks, food, or water. At first I felt really bad. I know my dog is a wild 6-month large breed puppy and can be hard to handle but have never heard those words thrown around about him before (we board him in Byers often because he was professionally trained there.) And vets and vet techs are trained specifically to deal with difficult dogs even if that was t

We are new to this practice and have now visited several times. The staff are pleasant and professional and take time to answer questions without rushing you. We are awaiting a specialty surgery for a pet and it's hard to get it scheduled but otherwise really good experiences.