About Harris Brothers Plumbing & HVAC
Harris Brothers Plumbing & HVAC provides reliable and professional plumbing and HVAC services in Aurora. Customers consistently praise the company for its knowledgeable and courteous staff, including Shaun, Preston, Trenton, and Bryson. They have successfully handled a variety of plumbing tasks, including fixing leaks, installing water lines, and addressing sewer backups. The team is noted for their prompt arrival, attention to detail, and commitment to leaving work areas clean and tidy. Clients appreciate the clear communication throughout the repair process, with technicians explaining issues and solutions in simple terms. Many reviews highlight their ability to diagnose problems quickly, often providing effective solutions without unnecessary work or expense. The company's competitive pricing also stands out, as clients have found rates to be lower than other estimates for similar services. In addition to plumbing, Harris Brothers Plumbing & HVAC has experience with HVAC installations and repairs, making them a versatile choice for homeowners. Overall, customers express satisfaction with the quality of work, professionalism, and the stress-free service experience provided by Harris Brothers. They are highly recommended for any plumbing or HVAC needs, with many eager to call upon their services again for future projects.
I was really stressed when our kitchen sink suddenly backed up, and then the garbage disposal started making that gurgling sound every time the dishwasher drained. Not long after, I noticed a small leak under the cabinet at the P-trap, and the whole space had a bad sewer smell. What started as a simple plumbing problem turned into a bigger mess pretty quickly. Harris Brothers Plumbing & Hvac came out fast and got started right away. Trenton checked the drain line, trap assembly, shutoff valves, and used a drain auger to clear a greasy clog farther down the branch line. He also found a worn slip joint washer, which was causing the leak under the sink. The best part was how calm and professional he was the whole time. He explained in simple terms why the backup was happening, tested the water pressure, made sure the disposal was draining the way it should, and tightened everything up after replacing the bad washer. He then flushed the line, ran water through the sink and dishwasher together, and checked carefully for any seepage under the cabinet. After that, the sink drained normally, the odor was gone, and there was no more dripping onto everything stored below. What stood out to me most was how thoroughly the whole drain system was checked from start to finish. It began with a nasty smell, a backed-up sink, and dirty water coming up where it should not, but it ended with everything flowing properly again. He stayed focused, kept the work area clean, and did not waste time. He cleared the clog, repaired the leaking connection, tested the plumbing more than once, and made sure the kitchen drain was working right before leaving. I felt overwhelmed when it first happened, but by the end I felt relieved and confident the repair was done the right way. It was clear he knew his trade, cared about the quality of the work, and wanted to make sure the plumbing issue was fully taken care of instead of just doing a quick temporary fix.
I had a plumbing emergency and reached out for help. They responded the same day and sent Preston to inspect the issue and get things moving. He clearly explained what was going on with the pipes, what repairs were needed, and what the next steps would be. Preston made sure I understood everything, checked that I was comfortable with the explanation, and answered all of my questions with patience. He went above and beyond by also helping me figure out the restoration side after the plumbing problem. This was one of the best plumbing service experiences I’ve had, and I would gladly call them again for any future plumbing repairs or emergency service.
bryson was quick to respond and really helpful when our furnace stopped working on a sunday evening in Aurora during cold weather. Even with the emergency service charge, he came out himself to troubleshoot the heating problem and fix the bad part so we could get warm again. He was professional, polite, and took time to explain everything clearly to my husband and me. The next day, another heating issue showed up, and he returned to check it, then ordered the needed part right away. It arrived fast, and even though the schedule was packed with service calls, he still came back personally to finish the repair and make sure the system was running properly. We appreciated how efficient and courteous he was each time, and he kept us informed through the whole process. We had a very positive experience with Harris Brothers Plumbing & Hvac, and bryson made a stressful furnace repair much easier. They seem organized, well stocked, and knowledgeable about HVAC and home service work. i would definitely recommend them, and they will be our first call for plumbing or heating help in the future. The emergency pricing was understandable, and the overall service and fast response mattered most during a difficult time.