Carpet Exchange, founded in 1987, is a floor covering retailer with 18 stores in Colorado and Wyoming. They offer a wide selection of flooring options, including carpet, tile, area rugs, hardwood, laminate, luxury vinyl, and countertops. Customers praise the helpfulness and affordability of the staff, especially the store manager, Laura Zane, who provides professional guidance and goes above and beyond to assist with community specifications and warranty claims. For example, Laura successfully arranged for the replacement of defective COREtec flooring at no extra cost. Customers also appreciate the assistance of employees like Frankie and Tyler, who are known for their patience, helpfulness, and expertise. The installation team, including Yan and Jan, is described as professional, courteous, and efficient, often finishing projects ahead of schedule. Overall, Carpet Exchange offers a wide variety of flooring options combined with excellent customer service, making it a reliable choice for flooring needs.
My wife and I made two fairly substantial purchases in the past 60 days. I must say, Tyler and his team, start to finish were amazing. The level of service, communication, follow up and follow through were outstanding. I can’t recommend them enough.
Shawn Myers was our empire consultant today. He was top-notch, very professional and went through sample after sample with us. He was very knowledgeable and explained the different aspects of each carpet sample we looked at. He made it easy for us to decide to go with empire. There was no rush and no pressure whatsoever. We appreciated his patience and look forward to our new carpeting.
4.20.26: EF: Tyler was great to work with and very responsive to all my questions from setting up our first meeting, during and through the completion of the project. We needed to complete our work ASAP due to an insurance claim and time was of the essence prior to our insurance renewal. We love our floor and the installer was very professional and was in and out the same day after tearing the old, completing the new 750sq.ft. of flooring in less than 10 hours. I highly recommend the Abilene Carpet Exchange location and of course working with Tyler.
760 South Abilene Street, Aurora, CO 80012
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