Reviews for ACCESS San Fernando Valley
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
price range: average
Ratings
Google: 2.9/5
Tripadvisor: 1/5
BBB: No Rating
ACCESS San Fernando Valley
20051 Ventura Blvd, Woodland Hills
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I really wish people were more considerate when leaving reviews since many of us look to them for experiences and guidance and make sure they’re specific to the care they received. My review is mainly for the neurology department. My dog was diagnosed with IVDD. I was told by my vet to contact ACCESS for neurology to have an MRI done to see what’s going on with him. When I showed up for my appointment, the staff helped me carry my boy in since it hurts him to walk around. The reason for our visit was the amount of pain he was in, painful to sit, painful to walk. He couldn’t shake anymore, was walking with his head lowered, and started to buckle his right paw when...read full review
This is a great emergency Veterinary Hospital. Every employee that I have encountered has been very calm, sweet, professional. They have helped us through some really tough experiences.Additionally, they were absolutely amazing and so respectful, and sincere when we lost our baby girl Willow. Thank you so much for helping her to pass peacefully, surrounded by the love of her family, in her bed.Thank you for helping to make one of the most painful expierences of my life, a smooth one, at the very least.
It's never easy to find out your best friend is terminally ill but the staff guided us with compassion, care and understanding. We had to drive 3 hours, each way, to find a neurologist who could see us immediately and I would do it again. If only this team was a little closer to home, I would recommend them to everyone. I don't have a whole lot of time left with my dog but they made him as comfortable as possible. Even sending me a good night picture and kissing him on his furry little head. May you never need their services but if you do, do not hesitate to contact them.Shout out to Ashley at check in and Josh in Neurology. You guys are lovely humans.