About AAA Expert Roofing
AAA Expert Roofing has emerged as one of the top roofing companies in and around Los Angeles. The company has won accolades for exemplary roofing services since 1992. The Father & Son duo at the heart of this family-owned business treats each customer as a family member, offering the best service regardless of its complexity or magnitude. Customers have praised the company's expertise and attention to detail. One reviewer was impressed that the specialist, On, took the time to inspect the roof, diagnose the problem, and provide a solution, even though the company could not take on the job due to the steep pitch of the roof. Another customer, who had a mid-century modern home with a flat roof, was satisfied with the Tropical coating applied by the company and appreciated the project manager, On, for addressing a small overlooked item. Additionally, a customer who had a small leak was pleased with the prompt and efficient service provided by On, who resealed the area without the need for a full roof replacement. Recent reviews highlight the company's commitment to quality and customer satisfaction. One customer, who was in the market for a new flat roof for a 4-unit building, was impressed by On's honesty, competence, and responsiveness. On provided a detailed plan, fixed the pooling water issue, and completed the job efficiently with a crew of 10 men in just three days. The customer was also pleased with the fair pricing and the free replacement of wood and parapet tiles. Another customer appreciated the company's quick response and delivery of the promised estimate. Overall, AAA Expert Roofing has consistently delivered high-quality roofing services, earning the trust and satisfaction of its customers.
After 25 years with the same roofer who retired, I was back in the market for a new flat roof for a 4-unit building. Everyone wanted to sell me on silicone because the profit margin is so much better but I wanted a new roof to avoid all the pitfalls of silicone (try-and-then-hope-for-the-best). I had 7 bids and trusted only two of the people, On Emuna & AAA being one of them. None of the others told you what they were going to do and how they were going to do it. I had a problem with pooling water near one of the scuppers that On said he would fix with crickets (elevated plywood) and did. On sold me only what I needed—he said that I needed only felt and Polyfresko...read full review
requested an estimated a few weeks ago and I was quickly contacted to scheduled an appointment. The rep showed up on time and explained the whole process and mentioned having the full estimated in a few days. Update - misunderstanding in email, company followed up and has delivered as promise.
After 25 years with the same roofer who retired, I was back in the market for a new flat roof for a 4-unit building. Everyone wanted to sell me on silicone because the profit margin is so much better but I wanted a new roof to avoid all the pitfalls of silicone (try-and-then-hope-for-the-best). I had 7 bids and trusted only two of the people, On Emuna & AAA being one of them. None of the others told you what they were going to do and how they were going to do it. I had a problem with pooling water near one of the scuppers that On said he would fix with crickets (elevated plywood) and did. On sold me only what I needed--he said that I needed only felt and Polyfresko but I went for an additional layer of "stick & peel" to be sure that I the roof would outlast me. The other knowledgeable roofer was 40% higher than any of his competition while AAA was priced low and fair. The contract included free replacement of a good amount of wood and parapet tiles. My impression of On was that he was honest, very competent, took pride in his work, and was friendly and responsive to all my questions. Prior reviewers had the same impression. On got the permit quickly in an HPOZ neighborhood and to my pleasant shock and surprise sent out a crew of 10 men who completed the entire job in three days with a good clean-up--On came and supervised in person as needed. I had two questions that got good answers: 1) Why were two pipes left open to rain? (Because these allow the toilets, tubs & sinks to drain and rainwater goes directly in to them.) 2) Some small parts of the underlying felt were ripped, torn or missing!? (Felt does not stop water--it's there only to prevent the torching from damaging the wood.) On disposed of my 16 very large solar panels for the price of the dumping fee and saved me the headache of getting a solar expert to remove them at great cost. The LADBS inspector was impressed, signed off, and told me that roof was going to last a very long time. His crew might have been gentler with the parapet tiles (he charged me for 20) but I understand the trade-off in his labor costs and it's a tiny issue in a great job at a very good price.