I had used this pool service for 4 years and suddenly they stopped coming for the weekly pool cleaning. I called and was assured that they would "take care of it". After 2 more weeks of no shows, I had to get another service. During those 2 weeks I tried to contact Wiley multiple times with no reply. Completely unprofessional and untrustworthy. I see that other reviewers had the same experience. If you want someone reliable, I would recommend going elsewhere.
August 2019
I am completely confused. I started this company because someone recommended them.. They seemed really good, then they stopped coming. I had a problem and they were suppose to come, they fixed something and made it worse, and now for the last week I have been trying to contact them and they do not return calls! they are not cheap, I started with them because I thought they were good.
August 2017
I have used Wiley since 2010 as the previous owners of my house hired him. The service is priced reasonably, consistent and reliable. I am sure there are more expensive solutions out there. I can tell you Wiley gets the job done. My only issue would be response time over email, otherwise I like their weekly reports and the pool guys that come to my house are always professional. I can confidently recommend their service.
I had used this pool service for 4 years and suddenly they stopped coming for the weekly pool cleaning. I called and was assured that they would "take care of it". After 2 more weeks of no shows, I had to get another service. During those 2 weeks I tried to contact Wiley multiple times with no reply. Completely unprofessional and untrustworthy. I see that other reviewers had the same experience. If you want someone reliable, I would recommend going elsewhere.
I am completely confused. I started this company because someone recommended them.. They seemed really good, then they stopped coming. I had a problem and they were suppose to come, they fixed something and made it worse, and now for the last week I have been trying to contact them and they do not return calls! they are not cheap, I started with them because I thought they were good.
I have used Wiley since 2010 as the previous owners of my house hired him. The service is priced reasonably, consistent and reliable. I am sure there are more expensive solutions out there. I can tell you Wiley gets the job done. My only issue would be response time over email, otherwise I like their weekly reports and the pool guys that come to my house are always professional. I can confidently recommend their service.