About LensCrafters
LensCrafters, located at 15166 Goldenwest Street, is dedicated to providing quality eyecare and a wide selection of designer frames, including Ray-Ban and Oakley. The business accepts most vision insurance plans and welcomes all prescriptions. Customers have reported positive experiences with the staff, who are described as friendly, helpful, and proficient in conducting eye exams. The business has recently changed locations, but still offers ample parking and a personalized service. The staff, including Lan and Mai, are praised for their professionalism, patience, and friendly attitude, making the process of choosing glasses quick and easy. The interior of the new location has been upgraded, and customers have found the staff to be very helpful in assisting them to find glasses and sunglasses that suit their style. Despite moving further away, some customers have stated they will continue to return to LensCrafters due to the high level of service they have received. Dr. Yang and the team, including Jennifer and the check-in staff, are recognized for their attentive and friendly service.
Got some Meta glasses for Christmas and went to LensCrafters to get prescription lenses on them. The assistant manager Lan was very helpful and I was able to get my lenses ordered in no time!
This was my first time at this location @ 15166 Goldenwest St in Westminster, CA. Everybody there was so nice, friendly, and professional. Their (over and above) customer service was more than great!
The consultant Mai was very attentive, honest, and helpful with helping me pick out my frames and fitting me for my new glasses. She took very good care of me. There was another consultant (unfortunately I forgot her name, I think it was Veronica) she was very honest, helpful and friendly also.
Christina Hii, OD was the doctor who gave me the eye exam. She was great and went above and beyond taking care of me and my eyes. Very nice.
(and her assistant, I think his...read full review
I’ve been coming to LensCrafters for years now for a reason. Simply put, the quality of the glasses and the accompanying customer service is second to none. With only a week left in the year and my insurance benefit about to expire, I stopped by the Westminster store where I’ve previously purchased three pairs. I was immediately greeted and assisted by Lan. I didn’t know what type of frame I wanted and Lan gave me her honest and professional opinion about what would be the best fit and style for me. I couldn’t be any happier with my purchase!! Thank you Lan and LensCrafters for all your help.!!! You’ll always have my business and recommendation for my optical...read full review