We have been coming here for years for both my kids. I have referred countless people over the years. Our experience today left me quite upset. We came in to fill a cavity. They had me sign an estimate for the treatment plan for $102. When we were tone & I checked out they told me I owed $169.i told them I was told $102 when checking in & her response was “that was just an estimate”. I asked if anything changed from the treatment plan I had signed & there wasn’t. If your “estimate” is off by more than 60% then you need to do better. That is unacceptable. I will bo longer refer anyone here & I will seriously reconsider returning. What a shame after all these years. So disappointed in the customer service when we checked out & lack of explanation or accountability about their incorrect estimates.
Mrs. Horan
Jun 2026
We've been going here for years, I went to the original location as a child. I'm usually a proponent of Oak Park Dentistry but today's experience has me questioning that. The issues seemed to stem from the check in process. We were left waiting for over 45 mins until I asked how much longer it would be. Turns out they had forgotten about us and sent the doctor home! So unprofessional and truthfully, not what I expect from this office. Very disappointed in not only what happened but how they handled it.
Marisa Oge
Feb 2026
We called ahead to confirm our new Aetna PPO insurance was in network and were told everything looked fine. We received no notice of any issue. After the visit, we were billed because the dentist our children saw was out of network — something we were never told.
The office said there was nothing they could do and that a manager would call us back. No call back — just a bill.
Very disappointing experience, especially since we tried to verify coverage in advance.
Jason Lieberman
Oct 2025
Phone number #1 doesnt work. In the automated voicemail they tell you to use phone number #2. Phone number #2 also doesnt work and they tell you in an automated voicemail to use the same #2 number that you called and doesnt work.
This is one example of a larger issue. It has been difficult to schedule appointments for our 2 young kids, with diffferent things done at different locations. The staff has added to the confusion instead of assisting to help us pay them for services.
We had an appt scheduled 10/29/25 for our son and my wife received a voicemail stating the OP office does not do this service actually and that day and time and location will not work. Why was the appointment scheduled in the first place by them then? When I called back, see above.
This is not the first time or the 2nd. Organizationally, this place needs an overhaul. The staff itself are fine and have been great with our kids. Trying to set an appt time, date, location for a specific service has been an ongoing battle for months and well I'm quite sick of it. 3 stars. Average.
Steve Amrol
Jul 2025
We are very pleased with the professionalism of the orthodontics side but agree with other reviewers that the dentistry side is only interested in money and some of the workers are lacking customer service. My son needed an oral surgery procedure and orthodontics recommended the in-house surgeon. The front desk threw a flat payment of $3000 and said my insurance would max out at $1500 and I need to pay the rest ($1500). No explanation, itemization, or rationalization of the cost was given. I shopped around for other surgeons and was recommended to five others, all of whom happily provided their price ranges and fees for the procedure, anesthesia, and aftercare. We ultimately chose a highly regarded practice near Woodland Hills, which clearly itemized all costs and was $571 out-of-pocket. Nearly $1000 cheaper than Oak Park Dentistry. This other office's customer service, genuine care, empathy, honesty, and professionalism are outstanding. Feel free to contact me if you'd like further information or recommendations.
wei yin
Jun 2025
I’m really disappointed with this dental office. At my first visit, they gave me a treatment plan with an estimated cost. But when I came back and got the treatment, the actual bill ended up being more than twice that amount! When I asked why, they just kept saying, “You should check with your insurance,” like it was all my responsibility.
Alana
Jun 2025
Beautiful facility. Fantastic, informative caring doctors.My 3 year old had a cavity filled early enough to not have numbing and I didn't want the laughing gas. They did the work with a video on and were done in 20 minutes. Dr. Barry and assistant were wonderful. (Front desk is unpleasant and aggressive though)
Jaclyn Wishnow
Jun 2025
Wonderful team!
Lauri Varvais
Jun 2025
The staff went above and beyond to make me feel comfortable during my implant procedure. Dr. Ozaki was great! And the team was very sweet as well.
Tala Bayat
May 2025
I visited Oak Park Dentistry for the first time and was extremely pleased. The waiting room is inviting with a tree slide great for kids. The dental assistant was a wealth of knowledge and very personable. The dentist, Dr. Alami, was also easy to talk to, informative, and caring. My son was very engaged with them and overall it was a great first experience!
Sarah Andrade
We have been coming here for years for both my kids. I have referred countless people over the years. Our experience today left me quite upset.
We came in to fill a cavity. They had me sign an estimate for the treatment plan for $102. When we were tone & I checked out they told me I owed $169.i told them I was told $102 when checking in & her response was “that was just an estimate”. I asked if anything changed from the treatment plan I had signed & there wasn’t. If your “estimate” is off by more than 60% then you need to do better. That is unacceptable. I will bo longer refer anyone here & I will seriously reconsider returning. What a shame after all these years. So disappointed in the customer service when we checked out & lack of explanation or accountability about their incorrect estimates.
Mrs. Horan
We've been going here for years, I went to the original location as a child. I'm usually a proponent of Oak Park Dentistry but today's experience has me questioning that. The issues seemed to stem from the check in process. We were left waiting for over 45 mins until I asked how much longer it would be. Turns out they had forgotten about us and sent the doctor home! So unprofessional and truthfully, not what I expect from this office. Very disappointed in not only what happened but how they handled it.
Marisa Oge
We called ahead to confirm our new Aetna PPO insurance was in network and were told everything looked fine. We received no notice of any issue. After the visit, we were billed because the dentist our children saw was out of network — something we were never told.
The office said there was nothing they could do and that a manager would call us back. No call back — just a bill.
Very disappointing experience, especially since we tried to verify coverage in advance.
Jason Lieberman
Phone number #1 doesnt work. In the automated voicemail they tell you to use phone number #2. Phone number #2 also doesnt work and they tell you in an automated voicemail to use the same #2 number that you called and doesnt work.
This is one example of a larger issue. It has been difficult to schedule appointments for our 2 young kids, with diffferent things done at different locations. The staff has added to the confusion instead of assisting to help us pay them for services.
We had an appt scheduled 10/29/25 for our son and my wife received a voicemail stating the OP office does not do this service actually and that day and time and location will not work. Why was the appointment scheduled in the first place by them then? When I called back, see above.
This is not the first time or the 2nd. Organizationally, this place needs an overhaul. The staff itself are fine and have been great with our kids. Trying to set an appt time, date, location for a specific service has been an ongoing battle for months and well I'm quite sick of it. 3 stars. Average.
Steve Amrol
We are very pleased with the professionalism of the orthodontics side but agree with other reviewers that the dentistry side is only interested in money and some of the workers are lacking customer service. My son needed an oral surgery procedure and orthodontics recommended the in-house surgeon. The front desk threw a flat payment of $3000 and said my insurance would max out at $1500 and I need to pay the rest ($1500). No explanation, itemization, or rationalization of the cost was given. I shopped around for other surgeons and was recommended to five others, all of whom happily provided their price ranges and fees for the procedure, anesthesia, and aftercare. We ultimately chose a highly regarded practice near Woodland Hills, which clearly itemized all costs and was $571 out-of-pocket. Nearly $1000 cheaper than Oak Park Dentistry. This other office's customer service, genuine care, empathy, honesty, and professionalism are outstanding. Feel free to contact me if you'd like further information or recommendations.
wei yin
I’m really disappointed with this dental office. At my first visit, they gave me a treatment plan with an estimated cost. But when I came back and got the treatment, the actual bill ended up being more than twice that amount! When I asked why, they just kept saying, “You should check with your insurance,” like it was all my responsibility.
Alana
Beautiful facility. Fantastic, informative caring doctors.My 3 year old had a cavity filled early enough to not have numbing and I didn't want the laughing gas. They did the work with a video on and were done in 20 minutes. Dr. Barry and assistant were wonderful. (Front desk is unpleasant and aggressive though)
Jaclyn Wishnow
Wonderful team!
Lauri Varvais
The staff went above and beyond to make me feel comfortable during my implant procedure. Dr. Ozaki was great! And the team was very sweet as well.
Tala Bayat
I visited Oak Park Dentistry for the first time and was extremely pleased. The waiting room is inviting with a tree slide great for kids. The dental assistant was a wealth of knowledge and very personable. The dentist, Dr. Alami, was also easy to talk to, informative, and caring. My son was very engaged with them and overall it was a great first experience!