1050 S Brookhurst Rd, Fullerton
Sun Closed
5.0
★★★★★
131 reviews
“If peak customer service had to be described by one place… It’d be this salon. This was one of the best experiences I had just from getting my hair done. I actually got a korean wavy perm last year, but never had the time to leave a thoughtful review. Nevertheless, I still want to leave my input for future customers and Jason himself. A year later, given that it’s extremely overgrown now I still surprisingly have a couple loose curls at the ends of my hair. The perm was great, looked great for a long time. The price is a reasonable investment. I have no negative criticism, in fact, it was beyond what I’d expected. I was actually having a pretty bad day, but seeing the care and thoughtfulness Jason had for his clients really touched my heart. Immediately, I was greeted warmly. There were snacks offered, and he even recommended a Kdrama for me to watch on a laptop while I was getting my perm done. If that wasnt enough, he even bought me kimbap for lunch. At the end, my dad couldn’t pick me up in time, and he offered to let me stay and continue watching while waiting even after my perm was completely done. At the end, he sent me off with leftover snacks and ice cream, and when I asked about where I should get perm creams, he told me that the salon sells some. I didn’t have enough pocket money, so I politely declined. But then, Jason gifted it to me, saying I can pay it back if I want. I definitely will, even with this being so late. One surprise after another. I haven’t been to many hair salons, but I doubt I’d even choose another. This salon was one of my many choices, and I’m glad I ended up here. So, if you need a dealbreaker, let this be it! I can’t emphasize my review enough. To Jason and his coworker, this may have just been another day, to me, this was a meaningful experience that I’ll remember deeply. Customers are people too, even though we don’t personally know each other, thank you for treating them so kindly.”