I normally try to give businesses the benefit of the doubt, but after two separate experiences, I felt it was important to leave an honest review.
A few months ago, I placed an order and received a call the following morning stating that the driver had already completed deliveries in that area and would not be driving back, so my order was canceled altogether. While disappointing, I decided to give the business another chance.
This time, I placed my order an entire week in advance to avoid any issues. On the day of delivery, I received a call stating that the driver had been knocking on the door and nobody was answering. However, the recipient works from home and was there the entire time, so that explanation immediately seemed questionable. I then asked if the flowers could simply be left at the door, and the response I received came across noticeably irritated and dismissive.
About five minutes later, I received another call stating that the driver actually could not locate the house at all. At that point, I had to stop working to help navigate and pinpoint the location myself. What made this even more frustrating is that the address is easily searchable on Google Maps and provides a very clear visual of the property location.
The flowers themselves may be fine, but the delivery experience and communication have been consistently unprofessional and unnecessarily stressful. After two separate incidents, I unfortunately would not feel confident placing another order here.
Liliya Levchenko
May 2026
I ordered a bouquet for my mom based on the beautiful, full arrangement shown online. What she actually received looked much smaller and had noticeably fewer flowers than advertised. I understand and accepted the substitution policy, but substitutions shouldn’t mean cutting the quantity. The overall arrangement just didn’t match the value or presentation shown on the website. Really disappointing experience and honestly felt like we got ripped off.
Alejandra Hernandez
Jan 2026
I placed an order for my mother’s birthday same day , I did not check the time they closed at 3:30 but I got off at 4. The owner (I’m guessing) called me and was able to put them somewhere no one was able to see so I was able to get the beautiful flowers for my mother for her birthday she loved them! This is amazing service & definitely will be back to purchase more! Highly recommend!
Ramon C.
Aug 2024
Awesome customer service. Early requests, on point. I recommend! More people should be aware of their service.
Kayte Guglielmino
Apr 2024
Beautiful flowers, great price & quick delivery!
Lela & Jonathan
Jun 2023
Upside: they were able to accommodate a corsage order with 1 day notice. Downside: the corsage fell apart before my son’s date reached the dance. It was $34.99 with only 2 roses. The most simple design I’ve seen in my entire life. Plus the edges of the roses were already turning brown. The glitter on the wrist was carelessly and mistakenly folded on the inside when it should have been visible on the outside. I could have made a better corsage that this. My son said the remaining rose on the corsage fell apart by the end of the night. I do not recommend. 0/10. Save your money. It basically looks like a boutonnière by how small it is.
Debra Glover
Apr 2023
Called them and she was extremely helpful, made order an same day delivery was arranged. Thank you
Renee H.
Mar 2023
I ordered a deluxe Cupids Creation with Roses for $104.99 and this is what was delivered. Looks nothing like the picture and half the roses. I would not recommend and I've purchased from them multiple times before and have been very happy. After taxes and small deliver charge I'm out $126 for this? No! This is very disappointing. I'm going to call to speak with the manager tomorrow and if they make it right I'll take down my 1 star review. This was for a dear friend that lost her husband and this is what was delivered. How embarrassing. I used to be a florist and didnt have the time to make something myself so I trusted West Sac flowers, but never again!
yang bill
Feb 2023
Dozen roses for 97 dollars rip off rip off don't recommend going there
Elena F.
Feb 2023
Ordered a medium wreath for a funeral and wanted a local florist. It was done beautifully and delivered in a timely manner. Very pleased!
C S
I normally try to give businesses the benefit of the doubt, but after two separate experiences, I felt it was important to leave an honest review.
A few months ago, I placed an order and received a call the following morning stating that the driver had already completed deliveries in that area and would not be driving back, so my order was canceled altogether. While disappointing, I decided to give the business another chance.
This time, I placed my order an entire week in advance to avoid any issues. On the day of delivery, I received a call stating that the driver had been knocking on the door and nobody was answering. However, the recipient works from home and was there the entire time, so that explanation immediately seemed questionable. I then asked if the flowers could simply be left at the door, and the response I received came across noticeably irritated and dismissive.
About five minutes later, I received another call stating that the driver actually could not locate the house at all. At that point, I had to stop working to help navigate and pinpoint the location myself. What made this even more frustrating is that the address is easily searchable on Google Maps and provides a very clear visual of the property location.
The flowers themselves may be fine, but the delivery experience and communication have been consistently unprofessional and unnecessarily stressful. After two separate incidents, I unfortunately would not feel confident placing another order here.
Liliya Levchenko
I ordered a bouquet for my mom based on the beautiful, full arrangement shown online. What she actually received looked much smaller and had noticeably fewer flowers than advertised. I understand and accepted the substitution policy, but substitutions shouldn’t mean cutting the quantity. The overall arrangement just didn’t match the value or presentation shown on the website. Really disappointing experience and honestly felt like we got ripped off.
Alejandra Hernandez
I placed an order for my mother’s birthday same day , I did not check the time they closed at 3:30 but I got off at 4. The owner (I’m guessing) called me and was able to put them somewhere no one was able to see so I was able to get the beautiful flowers for my mother for her birthday she loved them! This is amazing service & definitely will be back to purchase more! Highly recommend!
Ramon C.
Awesome customer service. Early requests, on point. I recommend! More people should be aware of their service.
Kayte Guglielmino
Beautiful flowers, great price & quick delivery!
Lela & Jonathan
Upside: they were able to accommodate a corsage order with 1 day notice. Downside: the corsage fell apart before my son’s date reached the dance. It was $34.99 with only 2 roses. The most simple design I’ve seen in my entire life. Plus the edges of the roses were already turning brown. The glitter on the wrist was carelessly and mistakenly folded on the inside when it should have been visible on the outside. I could have made a better corsage that this. My son said the remaining rose on the corsage fell apart by the end of the night. I do not recommend. 0/10. Save your money. It basically looks like a boutonnière by how small it is.
Debra Glover
Called them and she was extremely helpful, made order an same day delivery was arranged. Thank you
Renee H.
I ordered a deluxe Cupids Creation with Roses for $104.99 and this is what was delivered. Looks nothing like the picture and half the roses. I would not recommend and I've purchased from them multiple times before and have been very happy. After taxes and small deliver charge I'm out $126 for this? No! This is very disappointing. I'm going to call to speak with the manager tomorrow and if they make it right I'll take down my 1 star review. This was for a dear friend that lost her husband and this is what was delivered. How embarrassing. I used to be a florist and didnt have the time to make something myself so I trusted West Sac flowers, but never again!
yang bill
Dozen roses for 97 dollars rip off rip off don't recommend going there
Elena F.
Ordered a medium wreath for a funeral and wanted a local florist. It was done beautifully and delivered in a timely manner. Very pleased!