About West Sacramento Family Eye
Reviews for West Sacramento Family Eye
Write a reviewHours
Monday: 9AM - 5:30PM
Tuesday: 9AM - 5:30PM
Wednesday: 9AM - 5:30PM
Thursday: 9AM - 5:30PM
Friday: 9AM - 5:30PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards


Have been a loyal customer for many years. Apparently they have a policy to not even give you an appointment if you don't have insurance. No out of pocket or private pay options are considered. No insurance = no appointment. I had a lapse in eye coverage and they would not even give me an appointment even though my coverage had been re-initiated. They initially gave me an appointment, then called me and canceled it because they forgot to get my insurance information. Not a great way to keep a long time customer.
I had an amazing experience getting my annual eye exam here. The optometrist was very knowledgeable, taking the time to make sure I understood my prescription and any eye health concerns. I never felt rushed, and the whole visit was comfortable. The staff was super friendly and helped me pick out a stylish pair of frames. The quality of the lenses was outstanding, and the prices were more than fair considering the level of care and attention to detail. I will definitely be coming back!
I've only visited the location to purchase glasses as we get prescription services through our medical insurance, but this office is great. Convenient location with plenty of parking. They offer tons of options all within our insurance plan price. We pay our copayment and we are ready to go. Once the frames broke and we went back and they replaced them for free because we had them for under 6 months. Great experience all around.