West Covina Family Medical Center

$ β€’ Urgent Care, Medical Clinics, Medical Centers, Family Practice

2425 S Azusa Ave, West Covina, California 91792
(626) 839-9111

Reviews

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  • nataly mendez
    Feb 2026

    One of the worst customer service operators they have to help with information, very condescending and up tight didn’t feel no kind of warm welcoming. Had a very simple question and was literally talking crap about our phone call to her fellow coworker thinking I disconnected the call. I hope ppl know this is not a place you feel like you want to get an appointment done.

  • Alberto Guerrero el naya
    Nov 2025

    Really bad clinic to go and they say they dont do urgent care why does the sign say urgent care thats BS dont go there unless you want to waist your time i put one star so i can write this review

  • Marci Gutierrez
    Nov 2025

    Best office staff

  • Shoukooh Ghanbari
    Jan 2025

    Dr nersesian and his staff are the best πŸ‘πŸ™

  • Salwa Alshabibi
    Jan 2025

    Best clinic

  • Amber Alvarado
    Sep 2024

    I didn't get to see the doctor because even tho I had an appointment I waited way too long. I had to leave

  • Swedish Chris Fish
    Jul 2024

    If you call their phone number they don’t say anything about being an urgent care. Yet these pictures all over Google look like they’re an urgent care. This is part of a larger organization based in Glendale and they suck! If you’re sick, don’t waste time.

  • Alicia Bartko
    Aug 2023

    9:30am on Friday, closed with no note

  • Yeghia Nercessian
    Apr 2023

    Had to wait a little bit but I understand that there are other patients ahead of me. Service was good, all my questions were answered and the staff/doctor took good care of me. Much happier here then my previous doctor.

  • Jennifer S.
    Mar 2023

    Used to be a good place but nearly impossible to make an appointment or even speak to a staff member it's ridiculous. Been trying to but what's the point of them having a phone number if it's useless and can't speak to your staff. So many times I've made appointments in the past and always got cancelled for absolutely no reason. Good doctor but absolutely terrible and unprofessional service.

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West Covina Family Medical Center

2425 S Azusa Ave, West Covina

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Hours

Monday: 9AM - 5PMTuesday: 9AM - 5PMWednesday: 9AM - 5PMThursday: 9AM - 5PMFriday: ClosedSaturday: ClosedSunday: Closed