About The Massage Chair Pro
The Massage Chair Pro, operated by Patrick, is highly regarded for its exceptional customer service and expertise in massage chairs. Customers have praised Patrick for his thorough explanations of various models, including the popular Osaki brand. He is known for his honesty and willingness to assist, often providing troubleshooting advice over the phone rather than charging for on-site visits. Many clients have reported successful self-repairs after following Patrick's guidance, showcasing his knowledge and commitment to customer satisfaction. The showroom features a variety of massage chairs, and although the selection is primarily Osaki, Patrick is always ready to help customers understand which models are best suited for their needs. With a reputation for professionalism and amiability, The Massage Chair Pro is recognized as the go-to place for both purchasing and servicing massage chairs. Whether seeking a new chair or needing repairs, clients feel confident in the support they receive from Patrick and his team. Overall, The Massage Chair Pro stands out for its dedication to offering quality products and outstanding service in the massage chair industry.
In 2022, I scheduled an appointment with Patrick at A Plus Assembly Co. I tested out probably about 5-6 massage’s chairs. Patrick patiently explained the options and specs of each massage chair. I winded up purchasing the Amedic-4D Hilux. It was the single best purchase I have ever made.
Three years later, the arm boots became out of whack after a teenager who came to our house used the massage chair and caused the boots to stick out abnormally. I immediately called Patrick to schedule a repair. Patrick called back and explained that these arm boots can easily be adjusted by pulling and returning to its original position. Patrick could have come to my...read full review
model: Osaki
purchased from Costco, 2018
issue:
my 12 yr old was playing around with a soccer ball and tripped and on the way down pushed the back forward in such a way that we thought broke the chair!
the back rest no longer stayed upright -- it would just fall to the floor .
i did a Google search and came across this business all the way in Walnut but i called anyway in case they could recommend someone on my area.
Patrick took my call, after hours!
he walked me thru what he suspected was the issue.
and i fixed it myself!!!
leaving this review for others.
this is the guy you want to look at your massage chair!
thank...read full review
Patrick is a pro! When I first called him, immediately he knew what was wrong and asked me another the model number and told me all the history I needed to know about this brand and model. Immediately I knew he was an expert. He came to my house with all the tools and expertise one could hope for. His show room has a lot of models. Osakis are the best and he recommends the maestro. I would definitely buy from someone that not only sales but services their customers! Keep up the good work!