found this place on yelp because I was intrigued by the 5 stars (not even 4.9). there were more convenient options near me, but i decided to give this place a try since Fernando took the time to speak to me on the phone and talk through what I was encountering.
context: i had called around for price estimates to fix my audio issue. this place was the most competitive. i had also brought my car to a place, but they couldn't fix it in time and i wasted $95.
when i arrived, Fernando advised that the minimum would be $___, and subject to change if things get more complex. but he also said that if it was going to be a quick fix, he wouldn't charge me.
he was able to diagnose… read full review
About Bay Radio And Alarm
Bay Radio and Alarm is a car audio retailer and installer located in Walnut Creek, CA. They offer a wide range of services, including car stereo installation, aux input, iPod connection, Apple CarPlay, DVD, navigation, dash-cams, speakers, backup cameras, backup sensors, Bluetooth, amplifiers, subwoofers, GPS trackers, car alarms, and more. Customers commend the shop for its friendly service, quick turnaround times, and competitive pricing. The staff are known for their expertise, especially Fernando, who is recognized for his quality work and ability to meet customer needs. The shop offers warranties on both products and installations, ensuring customer satisfaction.
Recent reviews highlight the shop’s professionalism and dedication. Customers appreciate Fernando’s quick responses and clear communication, especially when arranging installations such as front and rear Nextbase 322W cameras. He reassures customers that door panels will be put back on tight and broken clips replaced. Customers note that Fernando is punctual and helpful, even assisting with arranging transportation back to the office. During the job, he offers valuable suggestions for camera placement and follows up afterward to ensure everything is working well. The work is always neat, with no wires, fingerprints, or loose clips left behind. Customers are very satisfied with the fair prices and the quality of Fernando’s work, describing his customer service as excellent.
Fernando’s professionalism extends to other services, including dash cam and window tint installations. His attention to detail and timely completion impress clients, leaving their cars looking and functioning better than ever. Many customers find the shop’s location convenient and appreciate the clear communication and follow-up from Fernando, making them feel valued. Overall, Bay Radio and Alarm is highly recommended for anyone seeking reliable, skilled, and friendly car electronics installation and tinting services.
Reviews
I’ve taken two different cars to Bay Radio to have CarPlay screens and backup cameras installed, and both experiences have been excellent. Their pricing is fair, the work has been flawless, and everything was finished when promised.
What really sets them apart is the customer service. Fernando is always willing to answer questions, explain how everything works, and make sure you’re happy with the installation. I’ve even reached out to him about issues with other cars that Bay Radio didn’t work on, and he’s gone out of his way to help me figure things out.
It’s hard to find businesses these days that do quality work, charge fair prices, and genuinely care… read full review
I had a great experience at Bay Radio and Alarm today. The team performed a professional, clean install of a 3-channel dash cam in my Jeep. Fernando provided outstanding customer service and took the time to patiently explain how to operate the unit. I highly recommend them!
Photos

Hours
Good to know
- has repair services
- financing
- accepts credit cards
- free wi-fi
- offers military discount
- open to all
Location
2149 N Broadway, Walnut Creek, CA 94596
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