About Dr. Bronner's
Reviews for Dr. Bronner's
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Monday: 8AM - 3PM
Tuesday: 8AM - 3PM
Wednesday: 8AM - 3PM
Thursday: 8AM - 3PM
Friday: 8AM - 3PM
Saturday: 8AM - 3PM
Sunday: 8AM - 3PM
Dr. Bronner's Magic Soaps is renowned for its high-quality products, including soap, lotions, chap stick, antibacterial sprays, medicated balms, and vegan chocolate. Customers praise the effectiveness and pleasant scents of these items, often using them for various cleaning needs, from body care to laundry. The company is committed to using regenerative organic fair trade ingredients, with most products being vegan. Dr. Bronner's is a third-generation family-owned business that prioritizes employee well-being, offering generous benefits and maintaining a 5:1 salary cap. They are also dedicated to philanthropy, donating about 40% of profits to charitable causes. Overall, Dr. Bronner's is celebrated not just for its products, but also for its ethical practices.
Hi there Dr. Bronner’s team,
I’ve fallen in love with your castille soap, recommended by friends and family. Wow! 🤩
It’s curious to see some customers with somewhat minor issues leaving not so very cheerful comments and reviews? 🤨
Anyways—here’s to tipping the scale towards where I, personally, feel is more in line with the quality of your products, and care that goes into them. 😃
Greetings from across the pond, over in Europe. Keep spreading love! ❤️
Dr Bronner makes the best products. Soap, lotions, chap stick, antibacterial sprays, medicated balms, chocolote bars, toothpaste etc. EVERYTHING is fantastic! I don't like using other soap when I'm not at home, but I have to. All the products work great and smell wonderful! I've been using Dr Bronner soap for over 20 years and it is always great.
It is very hard to find this product in stores. You can order off Amazon, but 99% of the time, the package and product arrive damaged. I decided to order straight from the companies website. They never stste on their website how long shipping can take. My shipment took several days before they even created the FedEx label. I do not live too far from their headquarters, but they decided to ship from somewhere in Nevada. It took several days as their free shipping is through FedEx Smart post (which is the worst service provided by Fedex). My package was undeliverable due to an address error inputted wrong from the shipping department. There is no way to get a hold of FedEx, and the automated system won't let you Change the address on anything shipped via smart post. I called the company, and the girl I talked to said it was an issue on the FedEx side. I told her I believe the suite # was cut off when they printed the label out. She told me she would call the shipping department to get it handled and would send me an email with an update. Ahebalso said that if it is not fixed, FedEx will return the package to the shipper. Dr Bronners will create another shipmentwhich would take another 10 days. It has been over 2 days, and I still have not received the email. Just received an update from FedEx that the box is damaged, and the shipper wants the package back. Worst customer service from this company. If you order from their website, spring for the shipping that is not free. Good luck if you ever need to contact customer service for the company. Once they get your money, they do not care if you get the product or not.