About Family HealthCare Network
Reviews for Family HealthCare Network
Write a reviewHours
Monday: 7:30AM - 7PM
Tuesday: 7:30AM - 7PM
Wednesday: 7:30AM - 7PM
Thursday: 7:30AM - 7PM
Friday: 7:30AM - 7PM
Saturday: ClosedSunday: Closed
Family HealthCare Network offers a mixed experience, with both positives and negatives. While some office staff can be challenging to deal with, and some doctors may prioritize telling patients what they think over listening to their concerns, there are also dedicated doctors who take the time to listen and care for their patients. The facilities are clean, and staff are kind and professional. Some locations, such as Goshen, have friendly and welcoming environments, with doctors like Dr. Hoover who put patients at ease.
Drs and nurses assistant they do a decent job, downstairs front desk and supervisor they need to go to get their vision check. Show to my appointment to check in this older lady tells me with an attitude that I had cancel the appointment thru text message and that they will have to check with the provider if they can still see me, I never received no text message of anything. Me not being from the town I drove two hours away to get some results I took time off from work to make it to this appointment make me really upset they tried to make it seem I was the stupid one for canceling the appointment and then showing to the clinic. I asked to confirm number and she did...read full review
Family HealthCare Network has the best customer service I have ever experienced in the medical field. From the moment you walk into the building, you are greeted with a warm smile and guided to the right department. The facility is clean, the staff are respectful and professional, and Dr. Rivera has excellent bedside manners. They are also excellent with follow-up appointments, referrals, and quick prescription refills right at their facility.
Doctors are doing their great work taking care and listening to their patients.on the other hand receptionists are less educated not treating patients in unfriendly ways.they are sitting on chairs seeing patients are coming in without effort.less caring and bad attitude is always a great way to lose business if this is what you want!!