About In-Shape Fitness
In-Shape Family Fitness is a clean, spacious health club located in Victorville, California, offering a wide range of fitness amenities and services. The club features studio fitness classes, small group and personal training sessions, a sauna, and a pool for members to enjoy. Childcare is also available on-site, making it a family-friendly destination. Members can choose from various activities, such as playing Raquetball or attending Zumba classes, which are enjoyable for both adults and children. While many reviews commend the club's facilities and the friendly staff, some concerns have been raised about professionalism, particularly in the childcare area and interactions with members. For instance, there were reports of a young staff member who was not polite to a customer, highlighting the need for better customer service training. Additionally, some members noted that the exercise equipment maintenance could be improved, with suggestions for more paper towel dispensers in different areas. Overall, In-Shape Family Fitness provides a diverse range of fitness opportunities and a welcoming environment for individuals and families looking to improve their health and well-being, though attention to certain service aspects could enhance the experience further.
Just started 3 weeks ago and I absolutely love this place , staff are friendly, daycare is clean and well maintained , classes have a huge variety of options , massage beds are amazing , I am excited to try the jacuzzi and pool , thank you ☺
I always love that they are so friendly at the front desk. I always have a different activity I could do to choose from . Like right now, I just came back from playing Raquetball with my teenage daughter. She was bored, and so we went to have a little play time. It was nice to bond. When the kids area is open , I like to take my 5 year old when there are Zumba classes. My 5 year old likes to go on the slide and draw with other kids.
Very clean and well-maintained. Please only thing that I think they need is not only where the treadmills are at. That’s where the paper towels they have some they should put some paper towels dispensers on the other rooms. Also, that would be wonderful.
Another thing I have to say is there there’s a young guy working there and was not very polite to me when I was changing getting ready to The gym I know they had closed like 15 minutes ago when he told me, but that was my first day there bad experience with this young guy with such a harsh rude voice came and told me don’t you know we close 18 minutes ago that is not the way to talk to a customer that’s paying...read full review