Reviews for Advanced Dermatology & Skin Cancer Specialists Victorville
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Advanced Dermatology & Skin Cancer Specialists Victorville
12611 Hesperia Rd # A, Victorville
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I went in for a culture test and expected clear communication about the results. Instead, when I called, they refused to discuss anything over the phone and insisted I come back in for another appointment. It feels less about patient care and more about scheduling repeat visits every couple of weeks to bill for another office charge. Patients deserve timely answers, transparency, and respect for their time and money. Very frustrating experience.
If I could give zero or negative stars, I would. I'm not the type to leave negative reviews or reviews in general, but my experience has been so uniquely poor that I feel compelled to share it.
I had an appointment on March 9th that I scheduled in February. I was notified this morning that my appointment had been deleted. After calmly expressing my concerns and being interrupted repeatedly, the office then tried to tell me that I never had an appointment in the first place.
I marked this on my calendar a month in advance. For whatever reason, the secretary decided to put me in touch with the manager, even though I did not request... read full review
At first reading all the bad reviews made me feel a bit skeptical about this place. However I had a great experience and got treated immediately. Everyone was so helpful and doctor answered all my questions