About West Coast Sash & Door Inc

West Coast Sash & Door Inc. is a business that provides excellent customer service. They offer beautiful front doors and windows, and even though there were some issues with the hardware, the owner Arlene and employee Rick worked patiently and tirelessly to resolve the problems to the customers' satisfaction. The business stands by its products and is highly recommended for its customer-focused approach.

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Reviews for West Coast Sash & Door Inc

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Apr 2024
Excellent customer service!
We purchased a beautiful front door from West Coast Sash & Door. Unfortunately, through no fault of their own, there were some issues with the hardware.
Arlene (owner) and Rick both worked patiently and tirelessly to resolve the issue to our complete satisfaction. They stand by their products and provide excellent customer service. It was a pleasure working with them.
Mar 2024
Excellent customer service! We purchased a beautiful front door from West Coast Sash and Door. Unfortunately, through no fault of their own, there were some issues with the hardware. Arlene (owner) and Rick both worked patiently and tirelessly to resolve the issue to our satisfaction. They stand by their products (even though the company that manufactured our door went out of business) and provide excellent customer service. It was a pleasure working with them.
Mar 2024
Arlien Plat went out of her way to help. I had purchased Simonton windows from a place that is no longer in business. I needed assistance on a warranty issue. I had purchased the windows prior to orders being kept online. With the limited information I gave her she was able to assist me in getting the order number and my warranty issues resolved. She had spent lot of time on helping me and I would recommend both Simonton and this business.