Blow Drys @ The Salon Venice

Jun 2024

I've supported this business since it opened over 4 years ago, and am really disappointed to report such a negative experience with a newer hairstylist/colorist named Harrel Guetta that I took a chance on when he had no clients and had recently moved here. The owner said I should try him about 6 months ago and I was open since he shared he worked well with thick hair. He began dying my base color hair every 4-6 weeks. I started noticing that my hair color was slowly turning red in between base coloring every 4 weeks and started asking him about it but he either denied it was happening (unless I sent him pictures) or ignored my complaints and took offense to them personally. Unlike a normal professional hairstylist, who would work to correct, he became incredibly defensive. I know he left a salon prior in West Hollywood and spoke negative about it, which was a red flag. As his clientele grew, his arrogance grew with me. I texted him a few pictures of my hair color to ask what he thought was going on and joked that luckily "red is in", and he said he would take a look at it at our next appointment (I was going in every 4 weeks for root coverage and a haircut every 6-8 weeks, giving him consistent business). Today, the owner of the salon, Ashley, out of the blue, informed me that he no longer is taking me on as a client, via text. I asked her why she was informing me and not him, and she could not answer. I tried to call her and she didn't pick up my call. He could have called me himself but no hairstylist in their right mind would drop a client for bad work they did, it's bizarre. He stated multiple times how I have the top 1% thickest hair and how beautiful it is, compared to 99% of women with little hair, but it is a lot of extra work. Also, any chance he could get to slam others in the salon, he would. A young learning colorist named Cristal was doing my root coloring prior, and when he took over, he immediately told me "you look pale" and that Cristal "did not know how to do color" with a look of disgust on his face. Ashley did try to set me back up with Cristal, but how can I go back to her after Harrel said I looked horribly pale because she didn't get my hair tone correct. For 4+ years all stylists I went to have used a Dyson to dry my hair and when I asked him to please use a Dyson he responded in a very angry Tony saying there is no difference between a Dyson and the regular dryer he was using. Lastly, he shared that all the colorists in the salon use "cheap" color because it eats into the amount of money they end up making and boasted about how expensive his color was and only uses the best (to his credit my scalp never burned again when he applied color on me). He repeatedly spoke about how successful he was abroad with a thriving salon and celebrity clientele, so I trusted his credibility/work. Lastly, he raised his prices on me within a few months, to "match" others at the salon, which is unprofessional. We talked about prices in advance and all of my former hairstylists have grandfathered set prices as a form of customer loyalty. I understand increases over years, but a few months is outrageous. There were several other unprofessional behaviors, if you'd like to know more please shoot me a message.

Mar 2024

While the salon is lovely, the people are friendly, and Jessica my stylist was very sweet, my blow out was unfortunately the worst blow out I’ve ever gotten. I walked out with frizz all over my head. She was running late, 15 or 20 minutes late, so maybe she had to rush through it, but running that late is also a problem, and if that was the issue, she should’ve acknowledged it and at least put some product on my head to smooth it out; because we started so late, I didn’t have time to have her fix it. I won’t be returning.

Mar 2024

I absolutely adore this salon! I was craving a bit of a color refresh for my brown hair, and boy, did they deliver! Not only did they give my hair the lift it needed, but they also lifted my spirits in a way I never imagined possible. Here are the things that make this salon so special to me: 1. Convenient Booking: Booking online is a breeze, and you can actually get an appointment without waiting for months. 2. Believe it or not, they have parking! In LA! They have their own dedicated parking lot which was a treat I did not expect, but I was so happy to have the convenience! 3. Ashley, the Owner: Ashley was my first point of contact, and she's an absolute gem. Super responsive and helpful in finding the perfect stylist. A true sweetheart! 4. Harrel, the Artist: Where do I even begin? Harrel is a master of his craft, with an impressive background and talent that shines through in his work. Spending time in his chair was a true joy--my whole appointment took quite a few hours because we did a full color and cut, and I enjoyed every minute of it - talking, laughing, and even singing with him. Time went by so fast! It was truly a spirit-lifting connection, and I think he's not only incredibly skilled but also one of the sweetest souls I've ever met. From color to cut, he exceeded all expectations. My hair has never looked better, and I can't thank him enough! Atmosphere: The salon's ambiance is a perfect blend of glamour and coziness. Bright, airy, and filled with lush house plants--it's like stepping into a little oasis. And the music was off the charts! It's been three weeks, and I'm still beaming with happiness over my hair. If you're even remotely considering booking an appointment, don't hesitate--just do it! Trust me, you'll thank yourself later.