About APS Water Services Corporation
APS Water Services Corporation is a trusted provider of water purification and laboratory products, serving both residential and commercial customers across the USA, Canada, and Mexico. Established in 1991, the company specializes in producing extremely pure water for laboratories worldwide and supplies a wide range of water filtration equipment for homes and businesses. They offer over 60,000 products, including water testing products, laboratory filtration items, fume hoods, glassware washers, and forensics equipment, with most items shipped globally. The company caters to government and private laboratories, making it a prime supplier for scientific and industrial needs. Customers appreciate the company's helpful and professional service. One reviewer praised Becca for her understanding and assistance with product orders, highlighting the availability of all necessary parts for maintenance of systems like the Barnstead Nanopure Water system. Another customer shared a positive experience with Dino, who recommended an industrial-grade distiller that operated flawlessly for five years. When it needed repairs, Mitch, the owner, personally repaired or replaced the unit at no cost, demonstrating exceptional care and professionalism. A third customer valued the technical support received when installing a new water softener head, mentioning the patience and helpfulness of the staff. Overall, APS Water Services Corporation is recognized for its comprehensive product selection, reliable support, and dedication to customer satisfaction.
Shout out to Becca who's taking all our calls. She was super helpful and understanding. Answered all my questions. I really like ordering products from APS water, they have everything and more! Specifically I order replacement parts for our Barnstead Nanopure Water system that needs maintenance every year. So thankful to have a company out there who can support all our water needs!
I have long preferred distilled water for my home drinking water needs. The first distiller I bought was a constant source of frustration as it was always breaking, so when it came time to replace it, I decided to research a little more and buy a unit that was industrial grade. This led me to APS Water. Dino, the sales rep, recommended the Durastill brand, and for five years it functioned without incident. Recently, the solenoid burned out and fried the electronics. I took the unit in, and Mitch, the owner - and a very cool dude - personally repaired the unit. When he discovered the electronics were beyond repair, he provided me with a replacement unit at no charge. No, the unit wasn't under warranty anymore, this is just the type of guy he is. When do you ever encounter a business owner like this? The quality service and total professionalism has made me a customer for life.
I bought a new head for my water softener here and was extremely pleased with the help I got to install it (as well as the advice on NOT to buy the electronic version, which is more expensive but prone to problems). After I did the initial install it would not draw brine in from the brine tank but technical help (now I forget his name) was super patient and helpful. He (patiently) walked me through several potential causes until it was fixed. I should also add that he was willing to answer all my (unrelated) questions regarding the details of how the thing worked. I'm posting this now, nearly a year later since I just saw they only had two review and one of them was bad...In my experience they are a clear 5 starts.