About PetSmart
PetSmart is a large pet supply retailer that offers a wide variety of products for pets of all kinds, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the store's cleanliness and selection of products, noting that shelves are well-stocked and the store doesn't have a strong pet odor. The staff is friendly and attentive, with many customers praising their helpfulness, especially in specific departments like the fish section. While some items may be priced higher in-store than online, customers report that price adjustments can be made. The website is generally accurate about inventory, making it easy for customers to find what they need. PetSmart also offers services such as dog grooming, training, boarding, and a doggy day camp. Some locations partner with rescues to offer pet adoptions. Customers have had positive experiences with grooming services, specifically mentioning the great job done by groomers like Sarah. Overall, customers find PetSmart to be a convenient and reliable option for their pet supply needs, appreciating the knowledgeable staff and the store's clean environment.
Brandon was super helpful and very nice during my visit. I also love that the store offers an easy return and exchange service in case your pet doesn’t like the new treats you picked out.
Kai at the fish department was so nice and we shared our fish experiences! They were so delicate with the fish as well. The lady at the check out was super nice as well. First time I’ve been at this location and I will be back again
Everyone here is so friendly and helpful. they don't try to upsell you, but they do.Let you know when the discount is available.And I love that.
The groomers are so great, and all of them treat my baby just right. today, I had such a great experience with Jaden and Joseph that I felt like I had to come on here.And make a five star review. Thank you for being kind and flexible and patient.You guys are the best!