Well, over all it wasn't a horrible experience. Which it has been at many of the Oil Change locations for Walmart. I definitely think that they could do better! They said nothing about the air filter and I had to ask. The guy ringing me up.... took a really long time! Which I was OK with being patient. He definitely needed help. There could've been a lot better communication about the whole process. I guess you get what you pay for!?
April 2024
I had an appointment for 6pm on a Wednesday, got there at 5:55 and was cashed out at 6:25. Not only were Kevin and Pardeep friendly, they were fast and worked as a team. I will be going back the next day with my other car. THANKS! You guys are AWESOME
September 2023
No matter what you go in for; the knee jerk reaction is RESISTANCE, and INDIFFERENCE. They tell you first why they can't do the service. What I hear isn't why they can't, but rather why they don't want to. I have a Mazda SUV, a Toyota Prius and a 3-series BMW. No matter what vehicle or issue, you get identical push back!!! It seems isolated to this Vacaville Store. Because when you go to the Dixon location; it's DRAMATICALLY DIFFERENT, "can-do" attitude all the way around and very courteous (professional) people. The Vacaville store seems to foster really poor attitudes, it's been this way for quite some time now. The so called... read full review
Well, over all it wasn't a horrible experience. Which it has been at many of the Oil Change locations for Walmart. I definitely think that they could do better! They said nothing about the air filter and I had to ask. The guy ringing me up.... took a really long time! Which I was OK with being patient. He definitely needed help. There could've been a lot better communication about the whole process. I guess you get what you pay for!?
I had an appointment for 6pm on a Wednesday, got there at 5:55 and was cashed out at 6:25. Not only were Kevin and Pardeep friendly, they were fast and worked as a team. I will be going back the next day with my other car. THANKS! You guys are AWESOME
No matter what you go in for; the knee jerk reaction is RESISTANCE, and INDIFFERENCE. They tell you first why they can't do the service. What I hear isn't why they can't, but rather why they don't want to. I have a Mazda SUV, a Toyota Prius and a 3-series BMW. No matter what vehicle or issue, you get identical push back!!! It seems isolated to this Vacaville Store. Because when you go to the Dixon location; it's DRAMATICALLY DIFFERENT, "can-do" attitude all the way around and very courteous (professional) people. The Vacaville store seems to foster really poor attitudes, it's been this way for quite some time now. The so called... read full review