Kaiser Permanente Upland Medical Offices

Kaiser Permanente Upland Medical Offices is a healthcare provider that prioritizes the health and safety of its patients. To address the ongoing COVID-19 pandemic, the facility offers various remote care options, including e-visits, phone, and video appointments, allowing patients to receive quality care while helping to mitigate community spread. Patients have generally reported positive experiences at the Kaiser Permanente Upland Medical Offices. The pharmacy service is praised for its efficiency, with patients receiving their prescriptions quickly and the pharmacist taking the time to explain the medication. The overall care provided by the medical staff, including doctors and nurses, is highly regarded. Many patients highlight the great communication and responsiveness from the staff, even when their primary doctor is unavailable. Particular praise goes to the Radiation Department, where the entire staff is described as very pleasant and caring. Patients express their hope that the hospital continues to employ individuals who are dedicated to helping the sick. Additionally, Dr. Khan is noted as an attentive doctor who creates personalized health plans, while Dr. Khoe is recognized for making patients feel comfortable and answering all their questions. Dr. Swanson is also appreciated for her ability to listen and explain health concerns clearly, inspiring patients to improve their well-being.