About Kaiser Permanente Upland Medical Offices
Kaiser Permanente Upland Medical Offices is a healthcare provider that prioritizes the health and safety of its patients. To address the ongoing COVID-19 pandemic, the facility offers various remote care options, including e-visits, phone, and video appointments, allowing patients to receive quality care while helping to mitigate community spread. Patients have generally reported positive experiences at the Kaiser Permanente Upland Medical Offices. The pharmacy service is praised for its efficiency, with patients receiving their prescriptions quickly and the pharmacist taking the time to explain the medication. The overall care provided by the medical staff, including doctors and nurses, is highly regarded. Many patients highlight the great communication and responsiveness from the staff, even when their primary doctor is unavailable. Particular praise goes to the Radiation Department, where the entire staff is described as very pleasant and caring. Patients express their hope that the hospital continues to employ individuals who are dedicated to helping the sick. Additionally, Dr. Khan is noted as an attentive doctor who creates personalized health plans, while Dr. Khoe is recognized for making patients feel comfortable and answering all their questions. Dr. Swanson is also appreciated for her ability to listen and explain health concerns clearly, inspiring patients to improve their well-being.
⭐⭐⭐⭐⭐ 5-Star Review for Dr. Shim
Dr. Shim has been our family pediatrician for years, caring for all four of our daughters with the highest level of professionalism, compassion, and dedication. From the very beginning, she has gone above and beyond at every appointment — taking time with each child, making them feel heard, safe, and genuinely cared for.
She doesn’t just treat symptoms; she builds lasting relationships with her patients and their families. Dr. Shim has a calming presence, is always thorough in her explanations, and has a true gift for working with children. Her kindness and warmth made even routine visits something our girls...read full review
Kaiser upland is by far one of the best Dr. offices we have been too. I have been going there for 8 years now where we met our amazing pediatrician Dr. Jae Shim she is one of a kind she cares so much about all her patients and puts so much effort into each of them. We are very lucky to have her care for our child. As I’ve been there through the years Dr. Zarins is a great family Dr. she is very attentive and cares very much for her patients. Overall upland Kaiser is fantastic and I recommend them all the time.
The Upland office is super convenient. It’s usually less crowded and we love the doctors there. Dr. Shim is amazing and has been my kids pediatrician for 20 years! She always takes the time needed to really listen to our concerns and always goes above and beyond. She went out of her way to check on my son when he was in the hospital and always called to follow up and see how the kids were doing. Thank you Dr Shim! ❤️